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- Tasks: Install and maintain equipment for hospitals, ensuring timely delivery and excellent service.
- Company: Join Medstrom, a patient-focused company with an open culture and employee ownership.
- Benefits: Earn up to £27,000 plus bonuses, enjoy 33 days leave, and access discounts on shopping.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Full UK/Irish driving licence and great customer service skills required; training provided.
- Other info: Flexible shifts with opportunities for career growth and a stake in the company's success.
The predicted salary is between 21600 - 28800 £ per year.
We are looking for an Equipment Installer to join us and support customers based within the Portadown, Craigavon area and provide assistance to hospitals within Ireland. As an Equipment Installer, you’ll be required to deliver an effective and timely service to customers. After training, this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance of products, and support at the delivery stage to customers in various environments.
Responsibilities:
- Deliver clean, ready-to-use products to and around customer sites
- Collect products after use and return them to the service location for decontamination
- Disinfect, function check, repair, and perform electrical safety test products
- Complete records of testing, delivery, and collection
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
Skills and Qualifications:
- Full UK/Irish driving licence required (our client uses long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
- Excellent customer service and communication skills
- Ability to work under your own initiative and follow procedures to achieve deadlines
- Basic PC skills, including email and MS Office
- Criminal Records Check to be undertaken
- Must be able to perform manual handling tasks- lifting, carrying, and loading products into the van
- Once trained be able to take part in the on-call rota (with additional payments)
- Mechanical or electrical background desirable, but not essential, as full training will be provided
- Experience of delivery driving and planning routes would be desirable
Further Information:
- Work Time: 9am - 5pm Monday to Friday, you will be required to take part in the shift rota, which includes early and late shifts and weekends.
- Once fully trained, you will participate in the on-call rota (with additional payments).
- Benefits: Salary of up to £27,000 per annum to start, with OTE of approx. £29,000 plus with on-call payments.
- Contributory pension scheme.
- On call and call out payments in addition to salary.
- Discounts and cashback on shopping, supermarkets and holidays, as part of a rewards scheme.
- 33 days annual leave entitlement.
- Full induction with great training and support from dedicated team members.
- Salary Sacrifice Schemes, including Cycle to Work.
- Receive a treat on your birthday.
- Death in Service benefit provided.
- Be a part of an Employee Ownership Trust and the associated benefits of having a stake in the company.
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.
Equipment Installer in Craigavon employer: Medstrom Ltd
Contact Detail:
Medstrom Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equipment Installer in Craigavon
✨Tip Number 1
Get to know the company! Research Medstrom and understand their values, especially their focus on patient care and employee ownership. This will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As an Equipment Installer, you'll be interacting with various clients, so role-play scenarios with friends or family. This will help you feel more confident when dealing with customers in real situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from past experiences where you've had to troubleshoot or think on your feet. This is key for the role, especially when it comes to repairs and installations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Equipment Installer in Craigavon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Equipment Installer role. Highlight any relevant experience, especially in customer service or technical skills, and don’t forget to mention your driving licence!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to showcase your communication skills in your application. Give examples of how you’ve successfully dealt with customers in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board as soon as possible!
How to prepare for a job interview at Medstrom Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an Equipment Installer inside out. Familiarise yourself with the responsibilities listed in the job description, like product delivery and maintenance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to communicate effectively and handle challenges.
✨Get Practical with Examples
Be ready to talk about any relevant experience you have, especially if it involves manual handling or working with equipment. If you have a mechanical or electrical background, share how that knowledge can benefit the role. Even if you don’t, express your willingness to learn and adapt during training.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team you'll be working with, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company’s success.