Clinical Advisor in Birmingham

Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), allowing each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.

Your Role:

At Medstrom, our Clinical Advisors work at the frontline of patient care, supporting hospitals to ensure the right equipment is used effectively, safely, and at the right time. This is a highly rewarding role where you’ll combine clinical knowledge, training and relationship-building to make a real difference. We are dedicated to patient outcomes and are eager to advance clinical environments to achieve this. We work in an advisory capacity and have had huge success in helping patients access the right equipment sooner, improving comfort, mobility, and recovery outcomes.

In this role, you will:

• Work closely with the Harm Free Care team, Tissue Viability, Manual Handling, and trust staff at all levels, both clinical and non-clinical, supporting specific projects, specific patients/patient groups and specific requests.
• Support the delivery of services to hospitals within the Leicester and Birmingham areas.
• Grow rental revenue within your allocated contract(s) by identifying opportunities for new products and services that will benefit patient outcomes.
• Promote and support new technologies and encourage use.
• Support product evaluations and feedback outcomes.
• Comfortably and confidently demonstrate the equipment in the portfolio and explain the key clinical benefits of each product, and calmly handle any objections.
• Take a proactive, strategic and creative approach to training supported by a solid communication plan.
• Train Trust staff on the equipment from an overview level through to an authorised trainer level with supporting documentation.
• Act as a trusted advisor and provide ongoing clinical support.
• Ensure the appropriate use of equipment and encourage reassessment of patients in order to assist the Trust in ensuring the most efficient usage of specialist equipment.
• Advise and help Trusts define protocols, police the system, and formally provide feedback on outcomes with a proposed action plan to address any issues.
• Attend formal monthly meetings with the tissue viability team and manual handling team to review tasks, objectives and timelines.
• Plan, coordinate and execute audits as required.
• Work closely with the Partnership Managers and team on the ground for the contract.
• Promote the training academy, our webinars and workshops.

Hours: 37.5 per week, Monday – Friday, some flexibility may be needed.

Experience Needed:

To be considered as a Clinical Advisor, you will need:

• Current Registered Nurse (RN) with extensive clinical experience.
• Experience of working in wards and within an NHS environment.
• Experience of providing clinical training at various levels.
• A full, valid UK driving licence.
• Strong communication skills (verbal and written) and the ability to communicate and engage with people at all levels.
• An organised individual with the ability to organise their own workload effectively.
• The ability to build and maintain solid, trusted relationships.
• Working knowledge of MS Office, including Word and Excel.

Desirable:

• Previous experience working within a commercial organisation would be advantageous.

In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.

Medstrom are an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.