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For Companies At a Glance
- Tasks: Lead the store team, drive performance, and deliver exceptional customer service.
- Company: Join a dynamic retail team at ScS in Stoke.
- Benefits: Earn up to £40,000 with commission, plus great discounts and 33 days holiday.
- Why this job: Make a real impact by helping customers create homes they love.
- Qualifications: Passion for customer service and experience in leading sales teams.
- Other info: Opportunities for career progression and a supportive work environment.
The predicted salary is between 27890 - 40000 £ per year.
Retail Deputy Store Manager – MedSim – Ultrasound Simulation
Join our Retail Sales team in Telford as a Deputy Store Manager. You will support the Store Manager, drive performance, deliver sales targets, and lead a high‑performance team.
What does the role involve?
- Lead by example and model company values to inspire the team.
- Coach and develop staff, including regular performance reviews.
- Ensure expert product knowledge; conduct product and service training.
- Recruit, onboard, manage, and develop the team.
- Drive performance, achieve targets, maximize sales opportunities in line with the store business plan.
- Support finance and customer order processes.
- Deliver exceptional, market‑leading customer service to drive loyalty.
- Identify operational improvement opportunities to optimise store running.
- Maintain store presentation to high standards.
- Ensure accountability for branch audit, banking, and finance checks.
Desired qualities
- Enthusiastic and eager to drive business forward.
- Customer‑focused with a passion for first‑class service.
- Excellent communication and interpersonal skills.
- Strong drive for performance and ability to manage challenging conversations.
- Desire to learn, grow, and advance.
- Inquisitive and continuously improving.
- Friendly, flexible, reliable, honest, and strong work ethic.
- Strong relationship‑building skills with team, customers, colleagues, and leadership.
- Experience leading, motivating, and coaching a sales team.
Benefits
- Base salary £27,890 with realistic OTE of £40,000 per year.
- Competitive commissions and incentives.
- 33 days holiday plus bank holidays.
- Employee benefits platform with high‑street discounts, gym, cinema, e‑vouchers, cashback, etc.
- Colleague discount.
- Career progression opportunities.
- Enhanced maternity, paternity, and adoption leave.
- Employee Assistance Programme for free advice and information.
- Virtual GP Access to 24/7 GP service.
- Salary finance scheme.
- Pension scheme.
- Death in Service.
- Life assurance.
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Retail Deputy Store Manager employer: MedSim - Ultrasound Simulation
Contact Detail:
MedSim - Ultrasound Simulation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Store Manager
✨Tip Number 1
Get to know the company inside out! Research ScS, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your people skills! As a Deputy Store Manager, you'll need to connect with both customers and your team. Role-play common scenarios or tough conversations with a friend to build your confidence.
✨Tip Number 3
Showcase your leadership style! Think of examples where you've motivated a team or improved performance. Be ready to share these stories during interviews to demonstrate your capability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ScS family!
We think you need these skills to ace Retail Deputy Store Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail and customer service shine through in your application. We want to see how you can drive the business forward and create a fantastic experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in leading and coaching teams. We love seeing examples of how you've driven performance and achieved targets in previous roles.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Deputy Manager role. Share specific examples of your achievements and how they align with our company values and behaviours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MedSim - Ultrasound Simulation
✨Know the Company Values
Before your interview, take some time to familiarise yourself with ScS's company values and behaviours. Think about how you can demonstrate these in your answers, especially when discussing your leadership style and customer service approach.
✨Prepare for Performance Questions
Expect questions about how you've driven performance in previous roles. Be ready to share specific examples of how you've met or exceeded sales targets, coached team members, or improved operational standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Coaching Skills
As a Deputy Manager, you'll be expected to coach and develop your team. Prepare to discuss your coaching philosophy and provide examples of how you've successfully supported colleagues in their development. Highlight any training sessions you've led or performance reviews you've conducted.
✨Demonstrate Customer Focus
ScS places a strong emphasis on delivering exceptional customer service. Be prepared to talk about your approach to creating a 5-star customer journey. Share anecdotes that illustrate your commitment to customer satisfaction and how you've built relationships with customers in the past.
