At a Glance
- Tasks: Support healthcare professionals and enhance patient experiences as a Medical Secretary.
- Company: Join Medserv, a leading Irish company in medical billing and practice management.
- Benefits: Enjoy free breakfast, flexible working, professional development, and a supportive work environment.
- Other info: Join a growing organisation with excellent career growth opportunities and fun team activities.
- Why this job: Make a real difference in healthcare while developing your career in a dynamic team.
- Qualifications: Experience in admin or customer service roles; training provided for newcomers.
The predicted salary is between 20700 - 25300 £ per year.
About Medserv
Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure ongoing client satisfaction by combining our innovative technology solutions with highly skilled teams.
Role Overview
Due to internal growth at Medserv, we are actively looking for a Private Medical Secretary to join our Remote Practice Management team based in our Haywards Heath Office. Medical Secretaries at Medserv are the key to providing the best possible service to our clients. You will be working closely with a Patient Administrator ensuring you are meeting and taking the lead on exceeding client expectations. Day to day you will be dealing with a high volume of calls, from patients, secretaries and other medical professionals.
Duties And Responsibilities
- Managing a high volume of calls from patients querying appointments, handling consultants and secretaries' queries, taking payments, issuing correspondence, etc.
- Scheduling clinics
- Managing and reviewing medical dictations
- Scanning medical information and uploading to the PM system
- Participate in weekly team meetings with management
- Managing internal and external email queries
- Ensure clients are getting the best use of the service
- Assist with training of new members of staff when necessary
- Ad-hoc duties as requested by management
Requirements And Skills
- Attention to detail is essential
- Comfortable speaking with clients or third parties, i.e. secretaries, hospital personnel
- Ability to work on own initiative
- Ability to multi-task/be flexible to the needs of the role
- Ability to communicate/report effectively with manager/team members/clients and other third parties
- Ability to work to targets
- Must be a team player
Package
- Performance bonus (team based)
- Private Medical
- Pension contribution
- Maternity and Paternity leave (T&C's apply)
- Life Assurance
- Workcation options
- Gym membership
- Dedicated EAP provided by Health Assured
- Holiday Plus Scheme to purchase additional leave
- Professional development opportunities
- Regular sports and social events
- Healthy food with comfortable on-site recreational facilities
- Access to tax incentive schemes i.e. commuter schemes and bike to work
- 35-hour working week compensated at a 40-hour week
This is a full-time position with hours of 9am - 5pm based in the Haywards Heath office with the option for Hybrid working after 9 months service. All offers of employment are subject to a valid work permit. Role commences immediately.
Medical Secretary in Haywards Heath employer: Medserv
Medserv is an excellent employer that prioritises the growth and development of its employees, offering comprehensive training in healthcare administration. With a supportive work culture that values teamwork and diversity, you will find yourself in a rewarding environment where your contributions directly impact patient care. Located in Ireland, Medserv provides unique opportunities to engage with the community while advancing your career in a vital sector.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Haywards Heath
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Medserv.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Medserv.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Medserv, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Secretary in Haywards Heath
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Medserv.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Medserv.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Medserv. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Medserv. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Medserv
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Medserv’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
