At a Glance
- Tasks: Support sales with demos, training, and customer service while travelling extensively.
- Company: Join MedScience Distribution, a leader in innovative medical solutions.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with extensive travel and opportunities for growth.
- Why this job: Make a difference in healthcare by supporting cutting-edge medical technology.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Responsibilities:
- Support trials and demos as directed by National Sales Manager within a number of agencies.
- Demonstrate the equipment and deliver clinical applications training to customers.
- Provide clinical case support for patient treatments.
- Ask questions to understand customer expectations and requirements.
- Handle objections and problem solve.
- Document and manage all relevant customer activities within the CRM system.
- Host customer site visits at reference sites.
- Conduct system testing on-site if required.
- Oversee the customer service team and delegate work accordingly.
- Troubleshoot product issues at customer sites and identify any product usability issues.
- Travel extensively, with travel expected to be 80% or more of responsibilities.
- Communicate customer feedback to the appropriate functions in the company.
- Document complaints according to QMS/EMS processes.
- Support the Sales by demonstrating products to potential customers.
- Represent MedScience Distribution at trade shows and exhibitions.
- Install Operating Table software upgrades as required.
- Provide post-installation training for end users of the products.
- Liaise with all end users post-install to gain feedback, testimonials and Case Study information where required.
- Understand the Company’s obligation to quality and apply the appropriate Standard Operating Procedures (SOPs) pertinent to the role.
- Understand the Company’s commitment to Safety and ensure that policies, procedures and safe methods of work are always followed to safeguard colleagues and customers.
- Continual improvement of the QMS Quality Management System and EMS Environmental Management System.
Authorities:
- Apply skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization.
- Resolve issues/make working decisions within area of specialization or responsibility under general supervision.
Competence:
- Good organisational skills.
- Level 2 Experience in customer service environment.
- Ability to work under pressure and prioritise workload.
- Good communication skills – verbal and written.
- Good computer skills.
- Ability to work as part of a team.
Sales Support Specialist in London employer: MedScience Group
Hospital Innovations is an exceptional employer, offering a dynamic work environment where ambitious individuals can thrive and make a significant impact in the healthcare sector. With a strong focus on employee growth, the company provides extensive training and development opportunities, alongside competitive benefits such as uncapped earning potential and private healthcare. Located in the South East, employees enjoy a collaborative culture that values innovation and quality, making it an ideal place for those passionate about improving patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Specialist at MedScience Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including MedScience Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Specialist in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for MedScience Group:When writing your cover letter, make sure to tailor your message specifically for MedScience Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at MedScience Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show MedScience Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show MedScience Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with MedScience Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
