At a Glance
- Tasks: Support the efficient processing and dispensing of prescriptions in a dynamic pharmacy environment.
- Company: A growing Distance Selling Pharmacy focused on patient-centred healthcare.
- Benefits: Competitive salary, 25 days annual leave, enhanced pension, and ongoing training.
- Other info: Great career progression opportunities in a collaborative workplace.
- Why this job: Join a supportive team and make a real difference in patients' lives.
- Qualifications: NVQ Level 2 in Pharmacy Services and previous pharmacy experience required.
The predicted salary is between 28800 - 32218 £ per year.
Location: Runcorn
Salary: Competitive
Working pattern: Full-Time, Permanent, Monday to Friday, 9:00am - 5:30pm (40 hours per week)
About Us
We are a growing Distance Selling Pharmacy committed to delivering safe, efficient, and patient-centred healthcare services across the UK. By combining technology with strong customer service, we help patients access their medicines conveniently and reliably.
We are seeking motivated, detail-oriented Level 2 Qualified Dispensing Services Assistants to join our team and support the delivery of high-quality pharmacy services.
The Role
As a Dispensing Services Assistant, you will support the efficient processing and dispensing of prescriptions within a regulated distance-selling pharmacy environment, working closely with pharmacists and the wider team to ensure patients receive their medications accurately, safely, and on time.
What You'll Be Doing:
- Accurately dispense prescriptions under the supervision of a pharmacist
- Select, label, and prepare medicines for dispensing and dispatch
- Process prescription requests and patient orders using pharmacy systems
- Prepare and package medications for home delivery
- Manage stock control activities, including ordering, receiving, and stock rotation
- Maintain accurate dispensing and patient records
- Respond professionally to patient enquiries via telephone, email, and online platforms
- Follow all Standard Operating Procedures (SOPs), GPhC standards, and relevant legislation
- Help maintain a clean, organised, and compliant dispensary environment
- Support continuous improvement within the pharmacy team
What You'll Bring:
Essential:
- NVQ Level 2 Pharmacy Services (or equivalent recognised dispensing qualification)
- Previous experience in a pharmacy dispensing role
- Strong attention to detail and commitment to accuracy
- Excellent organisational and time management skills
- Good communication and customer service skills
- Ability to work well as part of a team under daily volume pressure
- Competent IT skills and experience using dispensing systems
Desirable:
- Experience working in a Distance Selling Pharmacy
- Knowledge of the Electronic Prescription Service (EPS)
- Experience using Pharmacy Management Record (PMR) systems
- Understanding of NHS pharmacy services and regulations
- Commitment to ongoing professional development
What's On Offer:
- Monday to Friday working pattern (9:00am - 5:30pm)
- Supportive and collaborative working environment
- Ongoing training and development opportunities
- Career progression within a growing business
- Enhanced pension scheme
- 25 days annual leave per annum plus bank holidays
Additional Information
We are committed to creating an inclusive workplace and welcome applications from all suitably qualified candidates.
Dispensing Services Assistant employer: MedPal AI Plc
Join our innovative healthcare clinic in Runcorn, where we prioritise a supportive and collaborative work culture. As a Customer Service Advisor, you'll benefit from comprehensive training, career development opportunities, and a competitive salary while making a meaningful impact on patients' lives. Our friendly team is dedicated to providing exceptional service, ensuring you thrive in a fast-paced environment that values empathy and professionalism.
