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For Companies At a Glance
- Tasks: Support patients in a busy diagnostic centre and assist with various healthcare procedures.
- Company: Join medneo UK, a leader in innovative diagnostic imaging.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and career growth opportunities.
- Why this job: Make a real difference in patient care while working in a supportive team environment.
- Qualifications: Experience in healthcare and strong communication skills are preferred.
- Other info: Inclusive culture that values diversity and offers excellent career development.
The predicted salary is between 25800 - 30000 £ per year.
We have an exciting opportunity for a Healthcare Assistant to join our team in supporting our patients based in our Flagship London Centre.
About Us
At medneo UK, we’re reshaping the future of diagnostic imaging. Our London Diagnostic Centre provides world-class MRI, CT, Ultrasound, and preventative health screening services, with a strong focus on quality, safety, and exceptional patient care. We’re looking for Healthcare Assistants who want to make a difference, thrive in a busy, supportive environment, and are passionate about delivering an outstanding patient experience every day.
What’s In It For You
- Location: Central London, Great Portland Street
- Hours: 3 shifts per week, across 7 days (no fixed days)
- Shift times: 7:30am – 8:00pm (37.5 hours per week over 3 days, 12.5 hour shifts)
- Salary: £28,900pa
- Time to Recharge: 25 days holiday + bank holidays + up to 3 extra for long service
- Private Medical Insurance (Bupa) – includes pre-existing conditions
- Add-On Family Health Options and Life Assurance x5
- Dedicated Wellbeing Tools
- Career Growth: Paid CPD, structured development, internal promotions
- 24/7 GP Access + Mental Health First Aiders
- True Team Culture – You’re supported, heard, and never just a number
- Blue Light Card, gym discounts, cycle to work, cashback plans, Tastecard, Denplan, tech vouchers & more
- Discount for friends & family MRI scans in the London centre
- Inclusive, values-led culture that celebrates you
Key Responsibilities
- Welcome patients and assist with the completion of examination-related paperwork
- Escort patients to and from the waiting room, ensuring they are well-prepared for the procedure
- Explain procedures clearly, answer questions, and offer reassurance to reduce patient anxiety
- Assist Radiographers in preparing patients for examinations
- Assist with manual handling as needed
- Monitor appointment times and keep patients informed of delays or changes
General Clinical Duties
- Take and record patients’ vital signs (observations) as part of the examination or aftercare process
- Cannulate patients (if appropriately trained and certified)
- Monitor and manage patients post-examination, including drug-related aftercare
- Ensure a good understanding and application of MRI safety and Radiation Protection regulations
MRI-Specific Duties
- Screen patients for contraindications to MRI (e.g., metal implants, pacemakers), referring to radiographers as needed
- Assist with preparation for contrast-enhanced MRI procedures (e.g., preparing contrast media, helping with cannulation setup under supervision)
- Help manage patient bookings, safety checklists, and documentation in line with local MRI safety protocols
- Ensure MRI-safe practices are upheld, including adherence to magnetic safety zones
Ultrasound-Specific Duties
- Support efficient scheduling and turnaround of appointments; liaise with radiologist and book Ultrasound Examinations as required
- Prepare rooms and equipment for ultrasound scans (e.g., abdominal, obstetric, vascular)
- Chaperone patients during intimate examinations, ensuring dignity and privacy
- Clean ultrasound probes and equipment between patients according to infection prevention guidelines
Preventative Health Screening Duties
- Ensure all queries are responded to timeously and patients scheduled as soon as possible for Health Screening packages
- Prepare all documentation and book all support services appointments (e.g., mammogram) at the preferred providers
- Assist the GP and chaperone and perform the pre-consultation tests required as appropriately trained
- Compile all reports in preparation for follow-up consultations
- Maintain a professional, seamless patient pathway throughout the screening process
Operational and Administrative Duties
- Accurately complete records in the RIS system and other documentation to support compliant scan day operations
- Assist in sending reports and scheduling patient appointments as needed
- Accept, unpack, and manage deliveries; assist with regular stock takes and stock record maintenance
- Support clinical audits in collaboration with the Quality and Risk Team
- Adhere to policies, procedures, and report any suggested changes for improvement
- Maintain confidentiality of all personal, medical, and financial information
Quality and Compliance
- Deliver excellent customer service and maintain a professional, patient-focused approach
- Understand and support the organization’s Quality Management System and ISO 9001:2015 standards
- Comply with MHRA guidance and the IR(ME)R 2017 regulations where applicable
- Contribute to the ongoing improvement of internal processes alongside the UK management team
Skills, Knowledge And Expertise
- Experience working with patients in a healthcare environment
- Certified in phlebotomy or cannulation (highly advantageous)
- Organised with a positive, can-do attitude and strong communication skills
- Attention to detail, efficiency, and ability to manage workload across multiple tasks
- Ability to prioritise conflicting deadlines with a flexible approach
- Adherence to medneo's corporate values, policies and procedures
- Continuous improvement mindset to enhance patient and colleague experience
- Strong IT skills across all Microsoft programmes
The medneo Promise
- Act With Courage – We speak up, take responsibility, and do the right thing
- Patient & Customer Satisfaction – Patients are at the heart of every scan we do
- Responsible & Accountable – We own our actions and honour our commitments
- Service Quality – We’re always improving, always learning
- Great Teamwork – We celebrate difference, lift each other up, and listen without judgement
Ready to join a company where innovation meets compassion? We’d love to welcome you. For application inquiries, contact: resourcing@medneo.co.uk
Everyone is welcome at medneo UK. We actively celebrate diversity and are proud to be an inclusive, gender-equal, and supportive workplace. If you need adjustments during the application process, please let us know.
Healthcare Assistant employer: medneo UK
Contact Detail:
medneo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Get to know the company! Research medneo UK and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of exceptional patient care.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to patient care and teamwork. Think about your past experiences and how they align with the responsibilities of a Healthcare Assistant at medneo UK.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at medneo UK.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Healthcare Assistant role. Highlight your relevant experience and skills that align with what we’re looking for, like patient care and communication.
Show Your Passion: We want to see your enthusiasm for delivering outstanding patient experiences. Share any personal stories or motivations that drive you to work in healthcare, as this can really make your application stand out.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at medneo UK
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Healthcare Assistant. Familiarise yourself with patient care protocols, MRI safety regulations, and the specific duties mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in healthcare settings. Highlight any relevant skills, such as taking vital signs or assisting with procedures. Use specific examples to demonstrate how you've positively impacted patient care in the past, which aligns with the company's focus on exceptional patient experiences.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. This could be about the team culture, opportunities for professional development, or how the company ensures patient satisfaction. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
✨Emphasise Teamwork
Since the role involves working closely with radiographers and other healthcare professionals, highlight your ability to work well in a team. Share examples of how you've collaborated with colleagues in the past to improve patient outcomes or streamline processes, reflecting the company's value of great teamwork.
