Medical Secretary | Private Practice | Birmingham | Full-time, on-site
Medmin provides total practice management for consultant doctors in private practice. We look after PA support, diary management, billing, compliance and patient communications, so our consultants can focus on their patients. We work with over 100 consultants, and our secretaries are the people who make that work day to day.
What is different about working here
- A supportive team that covers for each other, so holidays, sickness and busy periods are shared
- A Team Leader and Operations Manager who know the job, plus a structured training programme from day one
- Variety in your working day, supporting consultants and their patients
- Holiday entitlement and a workplace pension
- Clear progression routes as you grow with us
What you'll do
- Support consultants with day-to-day administration, including diary management and appointments
- Prepare letters and documents accurately and professionally
- Be the first point of contact for patients, hospitals, GPs and insurers, by phone and email
- Support billing and fee processes
- Keep records accurate, confidential and compliant
- Work with colleagues to keep cover seamless across the team
What you'll bring
- Experience in an administrative role, ideally as a medical secretary or PA
- Confident use of Microsoft Office, particularly Outlook, Word and Teams
- Excellent customer care and a calm, empathetic manner with patients
- Strong attention to detail and the ability to juggle priorities
- Confidentiality
- Experience in healthcare or private practice
- Knowledge of medical terminology
Who thrives here
People who are warm, empathetic and genuinely care about the person on the other end of the phone. You enjoy solving problems before they become problems, and you want to be part of a team where people look out for each other.
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