Customer Service Specialist
Customer Service Specialist

Customer Service Specialist

Full-Time 28800 - 38400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver elite patient experiences through excellent communication and service.
  • Company: Join a prestigious private cosmetic dental practice in Central London.
  • Benefits: Earn up to £16 per hour with opportunities for professional development.
  • Why this job: Be part of a luxury environment and work with high-profile clientele.
  • Qualifications: Must have dentistry knowledge and strong sales skills.
  • Other info: Enjoy a beautifully designed clinic with great transport links.

The predicted salary is between 28800 - 38400 £ per year.

Become part of a professional dental team as a Customer Service Specialist in a central location near Hyde Park, London. This is an exciting full-time opportunity for a polished and confident individual to join one of the UK’s most prestigious private cosmetic dental practices. Covering two luxury locations just minutes apart, this role focuses on delivering an elite patient experience through excellent communication, dentistry knowledge, and refined service in a high-profile environment.

About the Position

  • Full-Time role (multi-site)
  • Up to £16 per hour (D.O.E.)
  • Key focus on premium customer service and treatment support
  • Dentistry knowledge required – sales skills essential
  • Collaborate closely with reception, nursing, and clinical teams
  • Great opportunity to develop professionally
  • Immediate integration in London’s most luxurious clinics

About the Practice

  • Multiple surgery, fully private boutique clinic in Central London
  • Beautifully designed space with fully digital systems
  • Known for high-profile clientele and premium cosmetic dentistry
  • Well respected and reputable Invisalign providers
  • Consistently rated 4.8* on Google
  • Convenient location with great public transport links nearby

To Apply, either click “Apply” or send in your CV to info@medmatchdental.co.uk. For more information please also do not hesitate to call the office line on 0203 912 9800 or WhatsApp us and we would be happy to answer any questions you may have about this great opportunity.

Customer Service Specialist employer: Medmatch

Join a prestigious private cosmetic dental practice as a Customer Service Specialist in the heart of London, where you will be part of a professional team dedicated to delivering an elite patient experience. With a focus on premium customer service and opportunities for professional development, this role offers a unique chance to work in beautifully designed clinics that cater to high-profile clientele. Enjoy the benefits of a supportive work culture, competitive pay, and the convenience of a central location with excellent transport links.
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Contact Detail:

Medmatch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Specialist

Tip Number 1

Network like a pro! Reach out to your connections in the dental industry or even those who work at the practice you're eyeing. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up.

Tip Number 2

Prepare for the interview by brushing up on your dentistry knowledge. Knowing the ins and outs of cosmetic procedures and being able to discuss them confidently will show that you're serious about the role and ready to deliver that elite patient experience.

Tip Number 3

Practice your communication skills! Role-play with a friend or family member to nail down how you'll present yourself. Remember, as a Customer Service Specialist, your ability to connect with patients is key, so make sure you come across as polished and confident.

Tip Number 4

Don't forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!

We think you need these skills to ace Customer Service Specialist

Customer Service
Communication Skills
Dentistry Knowledge
Sales Skills
Collaboration
Professionalism
Attention to Detail
Adaptability
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Specialist role. Highlight any previous customer service or dental experience, as well as your communication skills, to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about providing elite patient experiences and how your background in dentistry can contribute to our team. Keep it professional but let your personality come through!

Showcase Your Knowledge: Since dentistry knowledge is key for this role, don’t shy away from mentioning any relevant qualifications or experiences. We want to see that you understand the industry and are ready to support our patients with confidence.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you on our radar quickly. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Medmatch

Know Your Dentistry Basics

Brush up on your dentistry knowledge before the interview. Understand common procedures, especially those related to cosmetic dentistry, as this will show your commitment and readiness to engage with patients and the clinical team.

Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer, as this role is all about delivering an elite patient experience.

Practice Your Communication Style

Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to refine your delivery and ensure you come across as polished and professional.

Research the Practice

Familiarise yourself with the dental practice's values, services, and reputation. Knowing their high-profile clientele and what sets them apart will help you tailor your responses and demonstrate genuine interest during the interview.

Customer Service Specialist
Medmatch

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