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For Companies At a Glance
- Tasks: Assist customers via phone and in-person, process orders, and build strong relationships.
- Company: Join the UK's leading independent electrical wholesaler with over 115 years of history.
- Benefits: Enjoy a competitive salary, bonus scheme, life assurance, and a supportive team culture.
- Why this job: Be part of a family-run business where your contributions truly matter and growth is encouraged.
- Qualifications: Sales experience in electrical wholesaling is ideal; strong communication skills are essential.
- Other info: Full-time role in a dynamic environment, Monday to Friday, 7.30am to 5pm.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a fresh start in a role where you're genuinely valued? Escape corporate politics and endless bureaucracy and join the UK's leading independent electrical wholesaler. We're looking for a Telesales and Trade Counter Assistant to join our friendly and driven team in Peterborough.
Why join us?
- We're a family-run business with over 115 years of history, where people matter.
- With 55 branches and over 300 dedicated colleagues, we combine stability with opportunity.
- Our Peterborough branch, now thriving after 7+ years, offers a dynamic, welcoming environment where your contribution counts.
What You'll Be Doing:
- Supporting customers by phone and in person with exceptional service and support.
- Accurately processing orders and maintaining high service standards.
- Assisting trade counter customers and helping them find the right solutions.
- Building strong relationships to better understand and meet customer needs.
What We're Looking For:
- Previous sales experience in electrical wholesaling is ideal but not essential.
- Product knowledge and industry terminology are a plus.
- Strong communication and interpersonal skills.
- Enthusiasm and energy to thrive in our business environment.
What We Offer:
- Competitive salary with bonus scheme.
- Life assurance and pension scheme for your peace of mind.
- Cycle to work scheme, sick pay and other employee benefits.
- A supportive, down-to-earth team culture with room to grow.
Ready for the next step in your career? We'd love to hear from you!
Contact Detail:
Medlocks Electrical Distributors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales and Trade Counter Assistant in Peterborough
✨Tip Number 1
Familiarise yourself with the electrical wholesaling industry. Understanding common products, terminology, and customer needs will help you stand out during conversations with the hiring team.
✨Tip Number 2
Practice your communication skills. Since this role involves supporting customers both over the phone and in person, being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Show enthusiasm for the role and the company. Researching the company's history and values can help you express genuine interest during any interviews or discussions.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who have experience in the field can provide valuable insights and potentially give you an edge in the application process.
We think you need these skills to ace Telesales and Trade Counter Assistant in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant sales experience, especially in electrical wholesaling. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for a family-run business and how your skills align with their values and needs.
Highlight Communication Skills: Since strong communication and interpersonal skills are essential for this role, provide specific examples in your application that demonstrate your ability to connect with customers and build relationships.
Showcase Your Enthusiasm: Express your passion for the role and the industry in your application. Employers appreciate candidates who are genuinely excited about the opportunity and can bring energy to the team.
How to prepare for a job interview at Medlocks Electrical Distributors
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A family-run business like this values genuine passion, so let your enthusiasm shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. This role involves supporting customers both over the phone and in person, so showcasing your interpersonal skills will be key.
✨Familiarise Yourself with Industry Terminology
Even if you don't have direct experience in electrical wholesaling, having a basic understanding of relevant terms and products can set you apart. Do some research beforehand to impress your interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the role and want to contribute positively to the team.
