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- Tasks: Deliver exceptional customer service and manage client inquiries in a busy law firm.
- Company: Prestigious law firm in Manchester with a focus on client care.
- Benefits: Training provided, supportive team environment, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in client experiences.
- Qualifications: Outstanding communication skills and a passion for client service.
- Other info: Entry-level role with potential for advancement in a respected firm.
The predicted salary is between 28800 - 43200 £ per year.
A prestigious law firm in Manchester is seeking a Client Services Executive to deliver exceptional customer service in a busy environment. This entry-level role involves interacting with clients, managing inquiries, and ensuring a smooth onboarding process.
Candidates should possess outstanding communication skills, be highly organized, and have a passion for delivering top-tier client experiences. Previous experience in a client-focused role is preferred, and training will be provided for case management systems.
Client Services Executive | Onboarding & Client Care in Manchester employer: Medlock Partners
Contact Detail:
Medlock Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive | Onboarding & Client Care in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work at the firm you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client services. Think about how you would handle specific client scenarios and be ready to share your thoughts.
✨Tip Number 3
Show off your organisational skills! During the interview, mention any tools or methods you use to stay organised, especially when managing multiple client inquiries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Client Services Executive | Onboarding & Client Care in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about delivering exceptional customer service, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively interact with clients.
Be Organised in Your Approach: We love a candidate who can keep things tidy! Structure your application well, using headings and bullet points where necessary. This not only makes it easier for us to read but also shows off your organisational skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Client Services Executive role. Mention specific experiences that relate to client care and onboarding to show us you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Medlock Partners
✨Know the Firm Inside Out
Before your interview, do some research on the law firm. Understand their values, recent cases, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Services Executive, communication is key. Prepare examples from your past experiences where you successfully handled client inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively.
✨Organise Your Thoughts
Being highly organised is crucial for this role. Before the interview, jot down key points about your skills and experiences that relate to the job description. This will help you stay focused and ensure you cover all important aspects during the conversation.
✨Express Your Passion for Client Care
Make sure to convey your enthusiasm for delivering exceptional client experiences. Share any relevant experiences where you went above and beyond for a client, as this will highlight your dedication to client care and align with the firm's expectations.
