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- Tasks: Assist customers via phone and in-person, processing orders and building relationships.
- Company: Join the UK's leading independent electrical wholesaler with a supportive team culture.
- Benefits: Enjoy a competitive salary, bonus scheme, life assurance, pension, and cycle to work options.
- Why this job: Escape corporate politics and thrive in a valued, down-to-earth environment with real career potential.
- Qualifications: Sales experience preferred; enthusiasm and great communication skills are essential.
- Other info: Full-time role, Monday to Friday, 7.30am to 5pm in Peterborough.
The predicted salary is between 24000 - 36000 £ per year.
We’re hiring a Telesales and Trade Counter Assistant in Peterborough. This is a full-time, permanent position in-branch, working Monday to Friday from 7.30am to 5pm.
Looking to escape corporate politics and join a business where you’re genuinely valued? We’re the UK’s leading independent electrical wholesaler and our Peterborough team is growing!
We’re looking for a motivated, customer-focused individual to handle telesales and trade counter duties in a supportive, down to earth environment.
What You’ll Do:
- Serve customers by phone and in person.
- Help customers find the right solutions and accurately process orders.
- Build strong, lasting customer relationships.
What We’re Looking For:
- Sales experience (electrical wholesaling ideal).
- Product knowledge a plus.
- Enthusiasm and great communication.
What We Offer:
- Competitive salary + bonus scheme.
- Life assurance, pension, cycle to work scheme.
- Supportive team culture with real career potential.
Ready to take the next step?
Contact Detail:
Medlock Electrical Distributors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales and Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the electrical wholesaling industry. Understanding common products and services will help you engage with customers more effectively during your interactions.
✨Tip Number 2
Practice your communication skills. Since this role involves serving customers both over the phone and in person, being able to convey information clearly and confidently is crucial.
✨Tip Number 3
Showcase your enthusiasm for customer service. During any conversations or interviews, express your passion for helping customers and building relationships, as this aligns with what we value at StudySmarter.
✨Tip Number 4
Network with current employees or others in the industry. This can provide you with insights into the company culture and expectations, which can be beneficial when you apply through our website.
We think you need these skills to ace Telesales and Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, especially in electrical wholesaling if you have it. Emphasise your customer service skills and any product knowledge that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work in a supportive environment and how your skills can contribute to building strong customer relationships.
Highlight Communication Skills: Since the role involves serving customers both over the phone and in person, emphasise your communication skills. Provide examples of how you've successfully interacted with customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Medlock Electrical Distributors
✨Know Your Products
Familiarise yourself with the electrical products and services offered by the company. Being able to discuss specific items and their benefits will show your enthusiasm and help you connect with customers during the interview.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to build relationships and resolve issues, as this role heavily relies on strong customer service skills.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales experience, especially if it relates to electrical wholesaling. Share specific achievements or targets you've met to illustrate your capability in a sales environment.
✨Practice Your Communication Skills
Since the role involves both telesales and face-to-face interactions, practice clear and confident communication. You might even want to role-play common customer scenarios to prepare for potential questions during the interview.
