Telesales and Trade Counter Assistant

Telesales and Trade Counter Assistant

Peterborough Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers via phone and in-person, processing orders and building relationships.
  • Company: Join the UK's leading independent electrical wholesaler in a supportive team environment.
  • Benefits: Enjoy a competitive salary, bonus scheme, life assurance, and a cycle to work scheme.
  • Why this job: Escape corporate politics and thrive in a culture that values your contributions and offers career growth.
  • Qualifications: Sales experience is preferred; enthusiasm and great communication skills are essential.
  • Other info: Full-time role with Monday to Friday hours, 7.30am to 5pm.

The predicted salary is between 28800 - 42000 £ per year.

We’re Hiring! Telesales and Trade Counter Assistant – Peterborough

Full-time | Permanent | In-Branch | Monday to Friday | 7.30am to 5pm

Looking to escape corporate politics and join a business where you’re genuinely valued? We’re the UK’s leading independent electrical wholesaler and our Peterborough team is growing! We’re looking for a motivated, customer-focused individual to handle telesales and trade counter duties in a supportive, down to earth environment.

What You’ll Do:
  • Serve customers by phone and in person.
  • Help customers find the right solutions and accurately process orders.
  • Building strong, lasting customer relationships.
What We’re Looking For:
  • Sales experience (electrical wholesaling ideal).
  • Product knowledge a plus.
  • Enthusiasm and great communication.
What We Offer:
  • Competitive salary + bonus scheme.
  • Life assurance, pension, cycle to work scheme.
  • Supportive team culture with real career potential.

Ready to take the next step?

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Contact Detail:

Medlock Electrical Distributors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales and Trade Counter Assistant

✨Tip Number 1

Familiarise yourself with the electrical wholesaling industry. Understanding the products and services offered will not only boost your confidence but also help you engage more effectively with customers during the interview.

✨Tip Number 2

Practice your communication skills. Since the role involves serving customers both over the phone and in person, being able to articulate your thoughts clearly and confidently is crucial. Consider role-playing scenarios with a friend or family member.

✨Tip Number 3

Showcase your enthusiasm for customer service. During any interactions, whether it's a phone call or an in-person meeting, demonstrate your passion for helping customers find the right solutions. This can set you apart from other candidates.

✨Tip Number 4

Network with current employees or others in the industry. Engaging with people who are already in the field can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

We think you need these skills to ace Telesales and Trade Counter Assistant

Customer Service Skills
Sales Experience
Product Knowledge (Electrical Wholesaling)
Communication Skills
Relationship Building
Order Processing
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Motivation and Enthusiasm

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in electrical wholesaling if you have it. Emphasise your customer service skills and any product knowledge that aligns with the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for this independent electrical wholesaler and how your skills can contribute to their team.

Highlight Communication Skills: Since the role involves serving customers both over the phone and in person, emphasise your communication skills. Provide examples of how you've successfully built relationships with customers in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.

How to prepare for a job interview at Medlock Electrical Distributors

✨Know Your Products

Familiarise yourself with the products and services offered by the company. Being able to discuss specific items and their benefits will show your enthusiasm and readiness for the role.

✨Demonstrate Customer Focus

Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to build relationships and solve problems, as this is key for a telesales and trade counter assistant.

✨Showcase Your Sales Experience

Be ready to discuss your previous sales experience, especially if it's in electrical wholesaling. Share specific achievements or targets you’ve met to illustrate your capability.

✨Practice Your Communication Skills

Since communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery.

Telesales and Trade Counter Assistant
Medlock Electrical Distributors
M
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