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For Companies At a Glance
- Tasks: Lead the growth of our in-house laboratory services and build strong relationships with veterinary teams.
- Company: Join Medivet, a caring community dedicated to animal health and well-being.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Why this job: Make a real impact in veterinary care while developing your career in a dynamic field.
- Qualifications: Strong relationship-building skills and a proactive, solutions-focused mindset.
- Other info: Full training provided; excellent career growth opportunities await you.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: UK (Field‑based with travel)
Medivet is on an exciting journey to grow and elevate our in‑house laboratory services and as our Business Development & Key Account Manager you will play a pivotal role, leading the expansion of our diagnostic services by building trusted relationships with veterinary teams and showcasing the value of our in‑house laboratory offering. This role blends account management with new business development. You’ll initially focus on supporting Medivet practices transitioning from external laboratories, before expanding your reach to engage new customers across the wider veterinary market.
What You’ll Be Doing
- Lead the onboarding and conversion of practices moving to Medivet Labs, ensuring a smooth and positive transition.
- Act as the primary commercial contact for key accounts, nurturing long‑term relationships and delivering an exceptional customer experience.
- Proactively promote Medivet’s laboratory services, identifying opportunities to increase test volumes, service uptake and customer value.
- Identify, develop and convert new business opportunities beyond the Medivet network.
- Build strong knowledge of our diagnostic portfolio to confidently engage and advise veterinary professionals.
- Collaborate closely with internal teams — including laboratory operations, customer services and couriers — to ensure service excellence.
- Gather and act on customer feedback to support continuous improvement and retention.
- Track activity and monitor performance to support forecasting and growth planning.
- Represent Medivet Labs at customer sites, meetings, events and exhibitions.
- Resolve customer queries and issues promptly, maintaining confidence and trust in the service.
What You’ll Bring
- Strong relationship‑building and customer management skills.
- Excellent written and verbal communication skills, with the ability to influence and present credibly.
- Highly organised, with the ability to manage multiple accounts and priorities.
- Analytical capability, including generating reports and identifying trends.
- Proactive, self‑motivated and comfortable working both independently and collaboratively.
- Strong problem‑solving skills and a solutions‑focused approach.
It would be helpful if you also have:
- Experience in account management, sales or business development.
- A background in professional services, healthcare or veterinary environments.
- Understanding of diagnostic or laboratory services (full training provided).
Why Medivet
Joining Medivet means becoming part of a nationwide community that puts care at the heart of everything we do. You'll work with a collaborative, people‑first team where your expertise will be valued and your work will make a genuine impact on the lives of our colleagues and the animals they care for.
Key Account Manager in Watford employer: Medivet
Contact Detail:
Medivet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the veterinary field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! When you meet someone in the industry, be ready to chat about your knowledge of diagnostic services and how you can add value. This is your chance to shine and demonstrate why you’re the perfect fit for the Key Account Manager role.
✨Tip Number 3
Follow up after meetings or events! A quick email thanking someone for their time can go a long way. It keeps you on their radar and shows you’re genuinely interested in building a relationship. Plus, it’s a great opportunity to remind them of your skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it gives you a chance to showcase your understanding of Medivet’s values and how you can contribute to our mission in the veterinary community.
We think you need these skills to ace Key Account Manager in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your relationship-building skills and any relevant experience in account management or business development. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for veterinary services and how your skills align with our mission at Medivet. Let us know why you’re excited about this opportunity!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to influence and present ideas effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Medivet community!
How to prepare for a job interview at Medivet
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Medivet's laboratory services and how they compare to competitors. This will help you confidently discuss how you can promote these services and build relationships with veterinary teams.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you nurtured these connections and the positive outcomes that resulted, as this role heavily relies on strong relationship management.
✨Be Ready to Problem-Solve
Think of specific challenges you’ve faced in previous roles and how you overcame them. Medivet values a solutions-focused approach, so demonstrating your analytical skills and ability to resolve issues will set you apart.
✨Engage with the Team
Since collaboration is key in this role, be prepared to discuss how you’ve worked with different teams in the past. Show that you understand the importance of internal communication and how it contributes to delivering exceptional customer experiences.
