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For Companies At a Glance
- Tasks: Manage client interactions and appointments while providing top-notch customer service.
- Company: Leading veterinary care provider in Greater London with a focus on client experience.
- Benefits: Health cash plan, life assurance, generous leave policies, and ongoing training.
- Why this job: Join a supportive team and make a difference in pet care every day.
- Qualifications: Strong client care skills and ability to thrive under pressure.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A prominent veterinary care provider in Greater London is seeking a dedicated Veterinary Receptionist (Client Care Assistant) to enhance client experiences at their Battersea practice. The role involves managing client interactions, appointments, and providing excellent customer service.
Ideal candidates will have strong client care skills and the ability to work well under pressure.
Medivet offers ongoing training, a supportive work environment, and competitive benefits including a health cash plan, life assurance, and generous leave policies.
Veterinary Client Care Coordinator employer: Medivet
Contact Detail:
Medivet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Client Care Coordinator
✨Tip Number 1
Make sure to research the company before your interview. Knowing about their values and services will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to client care and customer service. We all know how important it is to demonstrate your skills under pressure, so be ready to share examples from your past experiences.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, especially in a client-facing role like this one. A smart appearance shows that you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and reinforce your enthusiasm for the position. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Veterinary Client Care Coordinator
Some tips for your application 🫡
Show Your Passion for Animal Care: When writing your application, let us see your love for animals shine through! Share any relevant experiences or stories that highlight your dedication to providing excellent care and support to both pets and their owners.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Veterinary Client Care Coordinator role. Highlight your client care skills and any experience in a fast-paced environment, as this will show us you’re ready to handle the demands of the job.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Medivet
✨Know Your Stuff
Before the interview, make sure you research the veterinary practice thoroughly. Understand their values, services, and what sets them apart in client care. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Client Care Skills
Prepare examples from your past experiences where you've excelled in client care. Think about situations where you handled difficult clients or went above and beyond to ensure a positive experience. This will demonstrate your ability to thrive under pressure.
✨Practice Common Interview Questions
Anticipate questions related to customer service and teamwork. Practise your responses to questions like 'How would you handle an upset client?' or 'Can you describe a time when you worked well under pressure?' This will help you feel more confident during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the company culture. This shows that you’re not just interested in the job, but also in how you can grow within the company.
