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- Tasks: Assist veterinary surgeons and nurses in providing exceptional care to pets and clients.
- Company: Medivet is a leading veterinary care provider with practices across the UK and abroad.
- Benefits: Enjoy health cash plans, life assurance, generous leave, and discounts on services.
- Other info: Rotated weekend availability is needed; be part of a supportive and forward-thinking environment.
- Why this job: Join a caring team making a real difference in animal welfare and client satisfaction.
- Qualifications: No specific experience required, just a love for animals and great customer skills.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Veterinary Care Assistant role at Medivet. Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our clients and pets!
- Provide an excellent standard of service to our patients and clients.
- Assist on reception with appointments, enquiries and payments.
- Follow cleaning protocols to maintain cleanliness of the clinical environment.
- Prepare and maintain medical equipment.
You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals. This role requires rotated weekend availability.
Location: Esher, Surrey. Weekends: 1 in 4 at Richmond, London.
Key Benefits:- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In This Role You Will:- Consistently deliver exceptional care to clients.
- Support with operations and procedures.
- Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
- Ensure the completion of all pre and post operation activity.
- Complete patient transfers to out of hours or enhanced care.
- Dispense any medication required under the guidance of the Veterinary team.
- Ensure compliance with all regulatory, practice and operational standards.
- Experience of working as part of a team and building positive working relationships with colleagues.
- Able to provide exceptional care to clients and patients.
- Client care skills, with the ability to remain calm under pressure.
- Able to prioritise a range of tasks and own workload.
- Flexible and willing to learn.
- An understanding of the purpose and importance of regulation and compliance.
About Us: Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available.
Veterinary Care Assistant employer: Medivet
Contact Detail:
Medivet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant
✨Tip Number 1
Familiarise yourself with Medivet's values and mission. Understanding their commitment to exceptional care will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight any previous experience you have with animals, whether through work or volunteering. Be ready to share specific examples of how you've provided care or support in a veterinary setting, as this will demonstrate your genuine love for animals.
✨Tip Number 3
Prepare to discuss how you handle stressful situations. Since the role requires remaining calm in emergencies, think of scenarios where you've successfully managed pressure and how that can translate to a veterinary environment.
✨Tip Number 4
Network with current or former employees of Medivet if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Veterinary Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in veterinary care or customer service. Emphasise any roles where you worked with animals or in a team environment, as these are crucial for the Veterinary Care Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your ability to remain calm under pressure. Mention specific skills that align with the job description, such as client care skills and teamwork.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, flexibility, and willingness to learn. These traits are essential for the role, so provide examples of how you've demonstrated them in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in the veterinary field.
How to prepare for a job interview at Medivet
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any relevant experiences you have had with pets or in animal care, as this will resonate well with the interviewers at Medivet.
✨Demonstrate Teamwork Skills
Since the role involves working closely with veterinary surgeons and nurses, highlight your ability to work as part of a team. Provide examples of how you've successfully collaborated with others in previous roles.
✨Prepare for Customer Service Scenarios
Be ready to discuss how you would handle various customer service situations, especially under pressure. Think of examples where you remained calm and provided excellent service, as this is crucial in a veterinary setting.
✨Understand Regulatory Compliance
Familiarise yourself with the importance of regulation and compliance in veterinary care. Be prepared to discuss how you would ensure adherence to these standards in your daily tasks.