Caring Veterinary Care Assistant | Pet & Client Support in Norwich

Caring Veterinary Care Assistant | Pet & Client Support in Norwich

Norwich Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Medivet

At a Glance

  • Tasks: Provide exceptional care to pets and support surgeries in a busy veterinary practice.
  • Company: Join Medivet Catton, a supportive team in beautiful Norwich.
  • Benefits: Enjoy 5 weeks annual leave, health cash plan, and extra paid day off.
  • Other info: This role is for candidates over 18 due to expected duties.
  • Why this job: Make a real difference in animal care while working in a positive environment.
  • Qualifications: Passion for animal care and strong client support skills required.

The predicted salary is between 20000 - 25000 £ per year.

Are you passionate about animal care and looking to build a rewarding career within veterinary practice? Medivet Catton in Norwich is looking for a caring, enthusiastic, and motivated Veterinary Care Assistant to join our friendly and supportive team. This is an exciting opportunity for someone who enjoys working with animals and clients alike and thrives in a busy clinical environment. Located in the beautiful city of Norwich, Medivet Catton is a well‑equipped practice with a loyal client base and a strong focus on high clinical standards and compassionate care. We pride ourselves on creating a positive working environment where every team member is valued.

This is a 32 hour role, with a share of our 1 in 4 Saturday morning rotation. Your career means more than a rota and a job title, that’s why we offer:

  • Health and wellbeing
  • Health Cash Plan from day one
  • 24/7 counselling and wellbeing support
  • Life Assurance 3 x salary
  • Annual leave: 5 weeks’ annual leave plus Bank Holidays, rising with length of service
  • Extra ‘Day for You’, a paid day off just for you
  • Additional support
  • Cycle to Work
  • Season Ticket loans
  • Discounts on Medivet products and services

About you: You’re skilled at providing exceptional client care and are passionate about caring for pets. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn. This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process.

What you’ll be doing: Typically, in this role, you’ll:

  • Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards
  • Deliver patient monitoring and care to pets, including walking, toileting and feeding
  • Work collaboratively within a supportive team

Caring Veterinary Care Assistant | Pet & Client Support in Norwich employer: Medivet

Medivet Catton in Norwich is an exceptional employer that prioritises the well-being and professional growth of its team members. With a strong focus on high clinical standards and compassionate care, we foster a positive work culture where every individual is valued and supported. Our comprehensive benefits package, including health and wellbeing support, generous annual leave, and additional perks, ensures that our Veterinary Care Assistants can thrive both personally and professionally in a rewarding career dedicated to animal care.

Medivet

Contact Details:

Medivet Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Caring Veterinary Care Assistant | Pet & Client Support in Norwich

Tip Number 1

Get to know the practice! Before your interview, do a bit of research on Medivet Catton. Familiarise yourself with their values and services. This will show that you’re genuinely interested and ready to be part of their team.

Tip Number 2

Show your passion for animal care! During your interview, share specific examples of how you've cared for pets in the past. Whether it’s volunteering at an animal shelter or looking after your own pets, let your enthusiasm shine through.

Tip Number 3

Be prepared for practical questions! Since this role involves hands-on care, expect some scenario-based questions. Think about how you would handle different situations with pets and clients, and don’t hesitate to ask for clarification if needed.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hold back – get your application in and let’s make a difference together!

We think you need these skills to ace Caring Veterinary Care Assistant | Pet & Client Support in Norwich

Animal Care
Client Care
Teamwork
Ability to Prioritise
Calm Under Pressure
Flexibility
Willingness to Learn

Some tips for your application 🫡

Show Your Passion for Animal Care:When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in veterinary settings to show us why you're the perfect fit for this caring role.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific qualities like teamwork and client care that resonate with our values at Medivet Catton.

Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application shows us you’re serious about joining our team!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can easily track your application status!

How to prepare for a job interview at Medivet

Show Your Passion for Animal Care

Make sure to express your genuine love for animals during the interview. Share personal experiences or stories that highlight your commitment to animal welfare and how it drives you to provide exceptional care.

Demonstrate Team Spirit

Since this role requires collaboration, be ready to discuss examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute positively to a busy environment.

Prepare for Practical Scenarios

Expect questions about handling specific situations with pets or clients. Think through scenarios where you had to prioritise tasks or remain calm under pressure, and be prepared to explain your thought process.

Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the practice's values and culture. Inquire about their approach to client care or how they support staff wellbeing, which will demonstrate your alignment with their mission.