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For Companies At a Glance
- Tasks: Manage appointment schedules and provide top-notch customer service to clients.
- Company: Leading veterinary care provider in Greater London with a supportive team.
- Benefits: Full-time position with great career prospects and a friendly work environment.
- Why this job: Join a passionate team and make a difference in pet care every day.
- Qualifications: Excellent customer service skills and ability to thrive under pressure.
- Other info: Opportunity for growth within a dynamic and caring team.
The predicted salary is between 30000 - 42000 £ per year.
A leading veterinary care provider in Greater London is seeking a full-time Veterinary Receptionist (Client Care Assistant) to support a team of Veterinary Surgeons and Nurses at their Battersea location. The ideal candidate should have excellent customer service skills, be able to work well under pressure, and possess good administrative capabilities.
The role includes managing appointment schedules, greeting clients, and ensuring efficient front-of-house operations. This position offers great career prospects within a supportive and growing team.
Veterinary Receptionist & Client Care Champion in London employer: Medivet
Contact Detail:
Medivet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist & Client Care Champion in London
✨Tip Number 1
Make sure to research the veterinary practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Veterinary Receptionist and how you'd handle them. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with the interviewers.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Veterinary Receptionist & Client Care Champion in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, especially in high-pressure situations.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to the role. Mention specific skills that match the job description, like managing appointment schedules or working with a team.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember this is a professional setting. Strike a balance between being approachable and maintaining professionalism in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Medivet
✨Know Your Stuff
Familiarise yourself with the veterinary practice and its services. Research common procedures, client care practices, and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you handled difficult clients or managed high-pressure scenarios. This will demonstrate your ability to thrive in a busy reception environment.
✨Practice Your Communication
As a Veterinary Receptionist, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with greeting clients and managing appointments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
