Medivet is seeking a Client Experience Manager in Clerkenwell, Greater London, to own the client journey from first contact through ongoing care. You will lead the client care team, ensure a welcoming reception, and drive service standards while promoting the care plan to clients.
The role requires strong leadership, excellent communication, and a proven track record in delivering outstanding client experiences within a veterinary or customer-focused setting.
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Client Experience Lead employer: Medivet
Medivet is an outstanding employer that prioritises exceptional client care and fosters a supportive work environment for its team members. With flexible working hours, including part-time opportunities, and a commitment to employee development, you will find ample chances for growth in your career while being part of a dedicated team at our busy 24-hour hospital. Join us in making a meaningful impact on the lives of pets and their owners in a vibrant community setting.
