At a Glance
- Tasks: Lead and manage two veterinary practices, ensuring exceptional care and client service.
- Company: Join Medivet, a supportive and innovative veterinary group.
- Benefits: Health cash plan, 5 weeks annual leave, and extra paid day off.
- Other info: Opportunity for career growth and a positive working environment.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in management, strong leadership, and excellent organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Practice Manager you will work under the guidance and leadership of the Branch Partners ensuring the smooth and efficient running of our veterinary clinics. Managing the team, you are responsible for ensuring we deliver exceptional care, always there for our clients, patients and colleagues whilst maintaining the highest levels of compliance with regulatory, operational and practice standards, alongside maximising the commercial performance of our clinic(s).
An exciting opportunity has arisen for an experienced and motivated Practice Manager to join the teams at Medivet Watford and Medivet Borehamwood on a fixed-term maternity cover contract starting in October. This is a key leadership role, providing operational support and effective management across both practices to ensure the delivery of exceptional patient care, outstanding client service and a positive working environment for our teams. The successful candidate will be responsible for overseeing the smooth day-to-day running of both practices, working closely with veterinary surgeons, veterinary nurses and colleagues in our support centre. You will play a vital role in leading people, managing operational processes and ensuring both practices continue to thrive throughout the maternity cover period. We are looking for a proactive, organised and confident leader who enjoys working in a fast-paced environment and has a passion for developing teams and improving practice performance.
Key Responsibilities
- Oversee the day-to-day operations of both Medivet Watford and Medivet Borehamwood practices.
- Manage and resolve client complaints professionally, ensuring concerns are handled effectively and outcomes are communicated appropriately.
- Lead recruitment processes for both clinical and non-clinical roles.
- Conduct return-to-work meetings and support effective absence management.
- Complete probation reviews for new starters.
- Carry out regular one-to-one performance reviews and support ongoing employee development.
- Prepare and hold monthly staff meetings.
- Manage staff rotas, annual leave and workforce planning across both practices.
- Ensure compliance with Health & Safety requirements and Medivet policies.
- Oversee payroll processes, ensuring accuracy and timely completion.
- Process commission payments.
- Oversee building maintenance, facilities and repair works across both locations.
- Monitor and support the management of client debt in line with company procedures.
- Support the onboarding, training and development of new starters and existing team members.
- Work collaboratively with Medivet Support Centre departments, including HR, Finance, Recruitment and Facilities.
- Arrange locum and overtime cover where required to maintain appropriate staffing levels and continuity of service.
About You
The ideal candidate will have:
- Previous experience in a management or leadership role, ideally within a veterinary, healthcare or customer-focused environment.
- Experience managing multiple teams or locations would be advantageous.
- Strong leadership skills with the ability to motivate, support and develop colleagues.
- Excellent organisational skills with the ability to prioritise and manage competing demands.
- Experience with recruitment, performance management, rota planning and payroll processes.
- Confidence handling client concerns, employee relations and operational challenges.
- A proactive approach with excellent problem-solving skills.
- Strong communication skills and the ability to build positive relationships with colleagues at all levels.
- A commitment to delivering high standards of patient care and client experience.
If you are an experienced Practice Manager looking for an exciting opportunity to lead two established veterinary practices and make a positive impact during a maternity cover period, we would love to hear from you.
Your career means more than a rota and a job title, that’s why we offer:
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave
- 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
Practice Manager - Maternity Cover in Watford employer: Medivet Group
Medivet Group is an excellent employer that prioritises the well-being of its staff and patients alike. With a supportive work culture, competitive CPD opportunities, and a generous benefits package including private medical insurance and five weeks of annual leave, our team in Wem, Shropshire, fosters both professional growth and personal satisfaction. Join us to be part of a dedicated team making a meaningful impact in veterinary care.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager - Maternity Cover in Watford
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Medivet Group and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Practice Manager - Maternity Cover in Watford
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Medivet Group. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Medivet Group
✨Showcase Your Adaptability
Given that this is a temporary HR role at Medivet Group, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Medivet Group uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Medivet Group.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Medivet Group.
