At a Glance
- Tasks: Welcome clients and care for pets while managing appointments and payments.
- Company: Join Medivet, a leading veterinary care provider with a caring culture.
- Benefits: Health cash plan, life assurance, 31 days leave, and discounts on services.
- Other info: Part-time role with flexible hours and great career growth opportunities.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Customer service skills, animal handling experience, and a calm demeanour under pressure.
The predicted salary is between 26509 - 27100 £ per year.
Location: Lurgan, County Armagh
Time type: Part time
Posted on: Posted Today
Job requisition id: JR004156
Dual role: Client care assistant and Animal care assistant 20 Hours per week
Remuneration: £25,494.48 per year
Calling all animal lovers! Do you love spending time with animals as much as you do with customers? This is an opportunity to make a real difference to every pet and every client - yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you’ll be handling payments, processing repeat prescription requests and managing appointments.
You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals. If this sounds like you, click Apply – our friendly team is looking forward to meeting you!
This role requires evenings & weekend availability on a shift pattern.
Key Benefits:
- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have. In this role you will:
- Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
- Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
- Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
- Ensure appointment slots are available for clients to book.
- Carry out reception duties, greeting clients on arrival, and updating records.
- Process any repeat prescription order requests.
- Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
- Excellent client facing and reception skills.
- Experience of working as part of a team and building positive working relationships.
- Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
- Animal handling skills.
- Able to prioritise a range of tasks and own workload.
- Good numeracy skills, with the ability to manage payments and cash up.
- Experience in using online appointment booking systems.
- Administration skills and experience.
- Trustworthy and responsible.
Desirable:
- Previous veterinary receptionist experience.
- Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across Northern Ireland & UK including a number of 24-hour veterinary centres and referral centres. We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team. This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Veterinary Receptionist with animal handling employer: Medivet Group
Medivet is an exceptional employer located in Lurgan, offering a supportive and caring work environment for animal lovers. With a strong focus on employee well-being, we provide comprehensive benefits including a health cash plan, life assurance, and generous annual leave that increases with service. Our commitment to professional growth and a positive workplace culture ensures that every team member can thrive while making a meaningful impact on the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist with animal handling
✨Connect with Local Healthcare Communities
Dive into local healthcare communities and networks. Join meetups or workshops relevant to human medicine in your area, where you can chat with professionals and fellow students. Getting to know people in these spaces often leads to part-time opportunities that aren’t advertised!
✨Check with Your University’s Career Services
Use your university’s career services to uncover part-time roles specifically in human medicine. They usually have connections with clinics, hospitals, or research labs looking for students, which can be a foot in the door while you’re still studying.
✨Volunteer for Experience
Consider volunteering in clinics or community health initiatives. This not only builds your CV but also expands your network in the human medicine field. Plus, many of these places might offer part-time positions to dedicated volunteers later!
✨Keep an Eye on Job Boards and Our Website
Frequently check job boards tailored to healthcare roles, but also don’t forget to visit our website for part-time opportunities at Medivet Group. Regularly applying through us can give you a leg up in the application process because we love seeing familiar names!
We think you need these skills to ace Veterinary Receptionist with animal handling
Some tips for your application 🫡
Show Your Passion for Healthcare:When applying for a part-time role in human medicine, it’s important to express why you’re passionate about the healthcare field. Convey your interest through your CV and cover letter — highlight any relevant volunteer work, clinical experiences, or coursework that showcases your commitment to improving patient care.
Include Relevant Certifications:If you have any certifications related to healthcare, like Basic Life Support (BLS) or First Aid, make sure to include these in your CV. They not only boost your credibility but also demonstrate that you’re prepared for the demands of the job, which is super important in human medicine.
Be Clear About Your Availability:Since this is a part-time role, employers will want to know when you can work. In your cover letter, specify your availability and any flexibility you might have. Showing that you’re accommodating with your hours can make a big difference!
Tailor Your Application for Medivet Group:Lastly, tailor your CV and cover letter specifically for Medivet Group. Research their mission, values, and recent achievements in human medicine. This personal touch shows you’ve done your homework and genuinely want to be part of their team, which resonates well in the healthcare field.
How to prepare for a job interview at Medivet Group
✨Brush Up on Medical Knowledge
Since we're diving into human medicine, it's essential to have your medical theories and practices fresh in your mind. Be prepared to discuss relevant case studies or experiences, and don’t shy away from some light medical jargon that shows you’re grounded in the field.
✨Emphasise Your People Skills
Part-time roles in medicine often mean interacting with patients and staff. We need to showcase our ability to communicate clearly and compassionately. Think of examples that highlight your interpersonal skills—maybe a time you helped a patient or resolved a conflict within a team.
✨Get Ready for Scenario-Based Questions
In human medicine, they might throw some hypothetical scenarios your way during the interview. Prepare to think on your feet! Consider common patient situations or ethical dilemmas that could arise. Practising how you'd handle these could set you apart.
✨Discuss Your Availability and Flexibility
For a part-time position, it's key to talk about your availability. Let’s be honest about when you can work and how you can flexibly fit your shifts around any studies or other commitments. This shows you're reliable and genuinely interested in fitting into the team at Medivet Group.
