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- Tasks: Manage reception duties and support veterinary staff while ensuring exceptional client service.
- Company: Leading veterinary care provider in Greater London with a supportive team.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Join a passionate team and make a difference in animal welfare every day.
- Qualifications: Strong client-facing skills and a genuine interest in animal welfare.
- Other info: Dynamic work environment with varied tasks and a welcoming atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
A leading veterinary care provider in Greater London is seeking a Client Care Assistant to join their team. In this full-time role, you will manage reception duties, support veterinary staff, and ensure exceptional client service.
The position includes varied tasks such as managing appointments, handling payments, and maintaining a welcoming environment. Ideal candidates will have strong client-facing skills and a keen interest in animal welfare. This role offers opportunities for professional growth within a supportive framework.
Veterinary Receptionist & Client Care Specialist employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist & Client Care Specialist
✨Tip Number 1
Make sure to research the veterinary practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in animal welfare.
✨Tip Number 2
Practice your client-facing skills! Role-play common scenarios you might encounter as a Veterinary Receptionist, like handling appointments or dealing with client queries. This will boost your confidence and make you stand out.
✨Tip Number 3
Dress the part! First impressions matter, so wear something professional yet comfortable. You want to look approachable and ready to provide exceptional client service right from the get-go.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Veterinary Receptionist & Client Care Specialist
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let us know about your love for animals and any relevant experience you have. This role is all about client care and animal welfare, so sharing your enthusiasm will definitely make you stand out!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your client-facing skills and any previous experience in a reception or customer service environment. We want to see how you can bring your unique skills to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Medivet Group
✨Know Your Stuff About Animal Welfare
Brush up on your knowledge of animal welfare and veterinary practices. Being able to discuss relevant topics will show your genuine interest in the field and impress the interviewers.
✨Practice Your Client Interaction Skills
Since this role is all about client care, practice how you would handle various client scenarios. Think about how to manage difficult situations or answer common questions, as this will demonstrate your readiness for the job.
✨Showcase Your Organisational Skills
Be prepared to talk about how you manage appointments and keep things running smoothly. Share examples from past experiences where your organisational skills made a difference, as this is crucial for the role.
✨Create a Welcoming Atmosphere
Think about how you can contribute to a warm and inviting environment. During the interview, share your ideas on how to make clients and their pets feel comfortable, as this aligns perfectly with the company’s values.
