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- Tasks: Provide exceptional service to clients and their pets while managing reception duties.
- Company: Leading veterinary practice in Greater London with a supportive environment.
- Benefits: Competitive health cash plan, generous annual leave, and a positive work culture.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Excellent client-facing skills, numeracy, and flexibility as a team player.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading veterinary practice in Greater London seeks a Client Care Assistant to ensure exceptional service for clients and their pets. You will handle reception duties, triage appointments, and manage client communications.
The ideal candidate should have:
- Excellent client-facing skills
- Numeracy
- Be a flexible team player
This full-time role includes competitive benefits like a health cash plan and generous annual leave, making a difference in a supportive environment.
Veterinary Client Care Specialist (Reception & Diary) employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Client Care Specialist (Reception & Diary)
✨Tip Number 1
Make sure to research the veterinary practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your client-facing skills! Role-play common scenarios you might encounter as a Veterinary Client Care Specialist, like handling appointment bookings or addressing client concerns. This will boost your confidence and make you stand out.
✨Tip Number 3
Don’t forget to highlight your flexibility during the interview. Being a team player is key in this role, so share examples of how you've adapted to changing situations in previous jobs.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the position and gives us a chance to see your application in the best light. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Veterinary Client Care Specialist (Reception & Diary)
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in a veterinary setting to show us you're the right fit for our team.
Highlight Your Client Care Skills: Since this role is all about exceptional service, make sure to showcase your client-facing skills. Share examples of how you've gone above and beyond for customers in previous roles – we want to see that you can handle our clients with care!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This will help us see why you’d be a great addition to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it’s super easy!
How to prepare for a job interview at Medivet Group
✨Know the Practice Inside Out
Before your interview, do some research on the veterinary practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Client-Facing Skills
As a Veterinary Client Care Specialist, your ability to communicate effectively is key. Prepare examples from your past experiences where you’ve successfully handled client interactions, resolved issues, or provided exceptional service. This will demonstrate your suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like managing a busy reception or dealing with an upset client. Think through potential scenarios in advance and outline your approach to ensure you can respond confidently during the interview.
✨Highlight Your Team Player Attitude
This role requires flexibility and teamwork. Be prepared to discuss times when you’ve collaborated with others or adapted to changing circumstances. Emphasising your ability to work well within a team will resonate with the interviewers looking for a supportive colleague.
