At a Glance
- Tasks: Manage appointments, triage emergencies, and provide top-notch client support.
- Company: Friendly veterinary practice with a supportive team culture.
- Benefits: Health and wellbeing benefits, plus a positive work environment.
- Why this job: Join a passionate team and make a difference in pet care.
- Qualifications: Strong numeracy skills and experience with online booking systems.
- Other info: Ideal for those looking to grow in the veterinary field.
The predicted salary is between 30000 - 42000 Β£ per year.
A veterinary practice in Monkton Heathfield is seeking a skilled receptionist who excels in client facing care and reception duties. The successful candidate will manage appointments, triage emergencies, and provide excellent support in a team-oriented environment.
Exceptional numeracy skills and familiarity with online booking systems are required. Previous experience in a veterinary setting is desirable.
The role offers significant health and wellbeing benefits and a supportive culture.
Veterinary Client Care Coordinator employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Veterinary Client Care Coordinator
β¨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the veterinary practice. Familiarise yourself with their services and values so you can show them you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your people skills! As a Veterinary Client Care Coordinator, you'll be the face of the practice. Role-play common scenarios with friends or family to boost your confidence in handling client interactions and emergencies.
β¨Tip Number 3
Show off your tech-savviness! Since familiarity with online booking systems is key, brush up on any relevant software before your interview. Being able to demonstrate your comfort with technology will set you apart from other candidates.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itβs the best way for us to see your enthusiasm and ensure your application gets the attention it deserves.
We think you need these skills to ace Veterinary Client Care Coordinator
Some tips for your application π«‘
Show Your Passion for Animals: When writing your application, let us know why you love working with animals and how that passion drives your client care. A personal touch can really make your application stand out!
Highlight Relevant Experience: If you've worked in a veterinary setting before, make sure to mention it! Share specific examples of your previous roles and how they relate to managing appointments and triaging emergencies.
Demonstrate Your Numeracy Skills: Since exceptional numeracy skills are a must, donβt shy away from showcasing any relevant experience. Whether it's handling payments or managing bookings, give us the details that show you're up to the task!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity in our supportive culture!
How to prepare for a job interview at Medivet Group
β¨Know Your Stuff
Make sure you brush up on your veterinary knowledge and client care skills. Familiarise yourself with common procedures, terminology, and the specific services offered by the practice. This will show that you're genuinely interested and prepared for the role.
β¨Showcase Your People Skills
As a Veterinary Client Care Coordinator, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where youβve handled difficult clients or triaged emergencies effectively.
β¨Get Comfortable with Tech
Since familiarity with online booking systems is a must, make sure youβre comfortable using similar software. If you can, practice navigating an online booking system before the interview. This will help you feel more confident when discussing your tech skills.
β¨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team culture, how they handle emergencies, or what their expectations are for the role. It shows that youβre engaged and serious about wanting to join their team.