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- Tasks: Provide exceptional care to pets and clients while supporting veterinary operations.
- Company: Join Medivet, a leading veterinary care provider with a caring culture.
- Benefits: Health cash plan, life assurance, 5 weeks leave, and discounts on services.
- Why this job: Make a real difference in the lives of animals and their owners every day.
- Qualifications: Team player with great customer skills and a love for animals.
- Other info: Dynamic environment with opportunities for growth and learning.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our clients and pets!
Responsibilities
- Provide an excellent standard of service to our patients and clients
- Assist on reception with appointments, enquiries and payments
- Following cleaning protocols to maintain cleanliness of the clinical environment
- Preparing and maintaining medical equipment
You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals.
Location: Chipstead, Surrey
If this sounds like you, click Apply – our friendly team is looking forward to meeting you!
Key Benefits
- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
Role Accountabilities
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
- Consistently deliver exceptional care to clients.
- Support with operations and procedures.
- Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
- Ensure the completion of all pre and post operation activity.
- Complete patient transfers to out of hours or enhanced care.
- Dispense any medication required under the guidance of the Veterinary team.
- Ensure compliance with all regulatory, practice and operational standards.
Your Skills and Experience
- Experience of working as part of a team and building positive working relationships with colleagues.
- Able to provide exceptional care to clients and patients.
- Client care skills, with the ability to remain calm under pressure.
- Able to prioritise a range of tasks and own workload.
- Flexible and willing to learn.
- An understanding of the purpose and importance of regulation and compliance.
About Us
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
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Veterinary Care Assistant employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Medivet and its values. Mentioning specific practices or initiatives during your chat shows you’re genuinely interested and ready to be part of the family.
✨Tip Number 2
Show off your passion for animals! During your interview, share personal stories or experiences that highlight your love for pets. This will help you connect with the team and demonstrate that you’re not just looking for a job, but a place where you can make a difference.
✨Tip Number 3
Be prepared for situational questions! Think about how you would handle emergencies or difficult client interactions. Practising these scenarios can help you stay calm and collected during the interview, which is key in a veterinary environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Veterinary Care Assistant
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or in veterinary settings. We want to see that genuine connection you have with our furry friends.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Veterinary Care Assistant. Mention specific responsibilities from the job description that excite you and how you can contribute to our team.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but ensure your language is clear and respectful. We’re looking for someone who can connect with clients and colleagues alike!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Medivet family!
How to prepare for a job interview at Medivet Group
✨Know Your Stuff About Veterinary Care
Make sure you brush up on your knowledge of veterinary practices and animal care. Familiarise yourself with common procedures, medications, and the types of animals you'll be working with. This will show your passion for the role and help you answer questions confidently.
✨Show Off Your People Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your customer service skills. Think of examples where you've successfully handled difficult situations or provided exceptional care. A friendly and calm demeanour can go a long way!
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, especially in emergencies. Practice your responses to scenarios like dealing with an upset pet owner or managing multiple tasks at once. This will help you convey your ability to stay organised and calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure compliance with regulations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.