Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional client care and manage reception duties in a supportive team.
- Company: Join a caring veterinary practice that values your contributions.
- Benefits: Enjoy 5 weeks annual leave, health cash plan, and extra paid day off.
- Why this job: Make a real difference in clients' lives while working in a dynamic environment.
- Qualifications: Excellent reception skills and experience with appointment booking systems.
- Other info: Flexible hours and opportunities for personal growth in a rewarding role.
The predicted salary is between 24000 - 36000 £ per year.
Your career means more than a rota and a job title, that’s why we offer:
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
About you
You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.
What you’ll be doing
Typically, in this role, you’ll:
- Carry out reception duties, greeting clients on arrival, and updating records
- Triage the impact of emergency appointments, contacting clients and rearranging as needed
- Manage the practice diary to ensure appointment availability is optimised to team skillset
- Answer client phone calls and manage messages
- Ensure appointment slots are available for clients to book online
- Process any repeat prescription order requests
- Work collaboratively within a supportive team
Client Care Assistant in Tiptree employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Assistant in Tiptree
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your skills! Bring examples of your previous work or experiences that highlight your client care abilities. This is your chance to shine and show them why you're the best fit for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Client Care Assistant in Tiptree
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let us see your enthusiasm for providing exceptional client care. Share any relevant experiences that highlight your skills in reception duties and how you’ve made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your numeracy skills and experience with online appointment booking systems, as these are key for the Client Care Assistant role.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application concise. Avoid jargon and focus on what makes you a great fit for our team, especially your ability to remain calm under pressure.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our supportive team!
How to prepare for a job interview at Medivet Group
✨Showcase Your Client Care Skills
Make sure to highlight your experience in providing exceptional client care. Prepare specific examples of how you've handled client interactions, especially in high-pressure situations. This will demonstrate your ability to remain calm and effective, which is crucial for the role.
✨Familiarise Yourself with Appointment Systems
Since the job involves using online appointment booking systems, brush up on any relevant software you’ve used before. If you’re not familiar with the specific system they use, do a bit of research or practice with similar platforms to show your adaptability.
✨Emphasise Teamwork and Flexibility
This role requires a team player who can adapt to changing situations. Be ready to discuss times when you’ve worked collaboratively with others and how you’ve adjusted to new challenges. This will show that you’re not just a good fit for the role, but also for their team culture.
✨Prepare Questions About Their Values
Since the company values health and wellbeing, think of questions that reflect your interest in these areas. Ask about their support systems for staff and how they promote a positive work environment. This shows you’re genuinely interested in being part of their team and aligns with their values.
