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- Tasks: Be the friendly face of our veterinary practice, managing reception and ensuring clients feel welcome.
- Company: A leading veterinary care provider in Taunton with a supportive team culture.
- Benefits: Flexible part-time hours, growth opportunities, and a chance to make a difference.
- Why this job: Join a passionate team and help pets and their owners in a rewarding environment.
- Qualifications: Excellent client-facing skills and experience in a veterinary setting preferred.
- Other info: Perfect for those looking to balance work with studies while gaining valuable experience.
The predicted salary is between 12 - 16 £ per hour.
A leading veterinary care provider in Taunton is seeking a Client Care Assistant to be the first point of contact for clients, delivering exceptional care. In this part-time role, you will manage reception duties, handle incoming calls, and ensure a positive client experience.
The ideal candidate should possess excellent client-facing skills, be calm under pressure, and have experience in a veterinary setting. Join a supportive team that values growth and flexibility.
Veterinary Client Care Specialist - Reception & Triage in Taunton employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Client Care Specialist - Reception & Triage in Taunton
✨Tip Number 1
Make sure to research the veterinary practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your client-facing skills! Role-play common scenarios you might encounter at the reception, like handling difficult calls or calming anxious clients. This will help you feel more confident and prepared for the real deal.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team right from the start.
We think you need these skills to ace Veterinary Client Care Specialist - Reception & Triage in Taunton
Some tips for your application 🫡
Show Your Passion for Animal Care: When writing your application, let us know why you love working with animals and helping clients. Share any relevant experiences that highlight your dedication to veterinary care.
Highlight Your Client-Facing Skills: Since you'll be the first point of contact for our clients, make sure to emphasise your excellent communication skills. Give examples of how you've handled client interactions in the past, especially in high-pressure situations.
Tailor Your Application: Take a moment to customise your application for this role. Mention specific aspects of the job description that resonate with you and how your background aligns with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Medivet Group
✨Know Your Veterinary Stuff
Brush up on common veterinary terms and procedures. Being familiar with the basics will show that you’re genuinely interested in the field and can communicate effectively with both clients and the veterinary team.
✨Showcase Your Client Care Skills
Prepare examples from your past experiences where you’ve excelled in client-facing roles. Think about times when you handled difficult situations or provided exceptional service, as this will highlight your ability to thrive under pressure.
✨Practice Calmness Under Pressure
Since the role involves managing reception duties and handling calls, practice staying calm in simulated high-pressure scenarios. This could be role-playing with a friend or family member to help you articulate your thoughts clearly when faced with challenging questions.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, growth opportunities, and the specific challenges they face in client care. This not only shows your interest but also helps you gauge if the environment aligns with your values and career goals.
