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- Tasks: Be the friendly face of our veterinary practice, greeting clients and managing appointments.
- Company: A caring veterinary practice in Rotherham with a focus on client satisfaction.
- Benefits: Supportive training, career development, and a chance to make a difference in pet care.
- Why this job: Join a passionate team and help pet owners while building your skills.
- Qualifications: Great communication skills, numeracy, and experience with online booking systems.
- Other info: A welcoming environment where you can grow and thrive in your career.
The predicted salary is between 24000 - 36000 £ per year.
A veterinary practice in Rotherham is seeking a Client Care Assistant to be the first point of contact for clients. This role involves delivering exceptional client care and managing reception duties, including greeting clients, answering phone calls, and optimizing appointment availability.
The ideal candidate should possess:
- Excellent client-facing skills
- Numeracy skills
- Experience with online booking systems
Additional training and support will be provided to enhance your career in a supportive environment.
Client Care Assistant - Veterinary Receptionist & Support in Rotherham employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Assistant - Veterinary Receptionist & Support in Rotherham
✨Tip Number 1
Make sure to research the veterinary practice before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your client-facing skills! Role-play common scenarios you might encounter as a Client Care Assistant, like handling phone inquiries or greeting clients. This will boost your confidence and make you stand out.
✨Tip Number 3
Don’t forget to highlight your numeracy skills during the interview. Being able to manage appointments and handle payments is crucial, so be ready to discuss any relevant experience you have.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're tech-savvy and familiar with online booking systems, which is a big plus for this role.
We think you need these skills to ace Client Care Assistant - Veterinary Receptionist & Support in Rotherham
Some tips for your application 🫡
Show Your Client Care Skills: Make sure to highlight any experience you have in client-facing roles. We want to see how you've gone above and beyond to provide exceptional service, so share specific examples that showcase your skills!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the Client Care Assistant role.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your familiarity with online booking systems and how your numeracy skills can help us optimise appointment availability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Medivet Group
✨Know Your Client Care Basics
Before the interview, brush up on your client care skills. Think about how you would greet clients and handle their queries. Practising common scenarios can help you feel more confident when discussing your experience.
✨Familiarise Yourself with the Practice
Do some research on the veterinary practice in Rotherham. Understanding their values and services will allow you to tailor your answers and show genuine interest in the role. Mentioning specific aspects of their practice can really impress the interviewers.
✨Showcase Your Numeracy Skills
Since the role requires numeracy skills, be prepared to discuss any relevant experience you have. You might want to think of examples where you've successfully managed appointments or handled payments, as this will demonstrate your capability in a practical way.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and support they offer, or how they measure success in the role. This shows that you’re not only interested in the position but also keen on growing within the company.
