Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional client care and manage reception duties in a supportive team.
- Company: Join Medivet, a caring veterinary practice that values its staff.
- Benefits: Enjoy 5 weeks annual leave, health cash plan, and extra paid day off.
- Why this job: Make a real difference in pet care while developing your skills.
- Qualifications: Excellent reception skills and experience with appointment booking systems.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Your career means more than a rota and a job title, that’s why we offer:
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave: 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
About you
You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.
What you’ll be doing
- Carry out reception duties, greeting clients on arrival, and updating records
- Triage the impact of emergency appointments, contacting clients and rearranging as needed
- Manage the practice diary to ensure appointment availability is optimised to team skillset
- Answer client phone calls and manage messages
- Ensure appointment slots are available for clients to book online
- Process any repeat prescription order requests
- Work collaboratively within a supportive team
- 1:4 Weekends at Medivet Dearne Valley 24
- Bank Holiday Rotation at Medivet Dearne Valley 24
Client Care Assistant in Pontefract employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Assistant in Pontefract
✨Tip Number 1
Get to know the company culture! Before your interview, check out Medivet's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in client care and reception can make a real difference at Medivet.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your ability to stay calm under pressure and your flexibility. These traits are key for a Client Care Assistant, so let them shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Medivet family!
We think you need these skills to ace Client Care Assistant in Pontefract
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let your enthusiasm for providing exceptional client care shine through. We want to see how you connect with clients and make a difference in their experience.
Highlight Relevant Experience: Make sure to mention any previous experience you have as a veterinary receptionist or in similar roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Medivet Group
✨Show Your Client Care Skills
Make sure to highlight your experience in providing exceptional client care. Share specific examples of how you've handled client interactions, especially in high-pressure situations. This will demonstrate your ability to remain calm and effective, which is crucial for the role.
✨Familiarise Yourself with Appointment Systems
Since the job involves using online appointment booking systems, it’s a good idea to brush up on any relevant software you’ve used before. If you can, research the specific system the company uses and be ready to discuss how you would manage appointments efficiently.
✨Emphasise Teamwork
This role requires a strong team player mentality. Be prepared to talk about your previous experiences working in a team, how you’ve supported colleagues, and how you handle conflicts. Showing that you value collaboration will resonate well with the interviewers.
✨Prepare Questions About the Role
Interviews are a two-way street, so come armed with questions about the role and the company culture. Ask about how they support their staff and what a typical day looks like. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
