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- Tasks: Provide exceptional client care and manage reception duties in a veterinary practice.
- Company: Join a supportive veterinary team dedicated to animal welfare.
- Benefits: Enjoy health cash plans, 5 weeks annual leave, and discounts on services.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: Excellent reception skills and a passion for animal care.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 13000 - 16000 £ per year.
Locations: Peterborough, Cambridgeshire
Time type: Part time
Posted on: Posted Today
Job requisition id: JR003011
Veterinary Receptionist, 20 hours a week, Monday to Friday 08:30 - 12:30 based at our Whittlesey practice and 1:8 Saturdays 08:30 - 14:00 at our Bretton practice.
Your career means more than a rota and a job title, that’s why we offer:
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave
- 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
About you
You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.
What you’ll be doing
- Carry out reception duties, greeting clients on arrival, and updating records
- Triage the impact of emergency appointments, contacting clients and rearranging as needed
- Manage the practice diary to ensure appointment availability is optimised to team skillset
- Answer client phone calls and manage messages
- Ensure appointment slots are available for clients to book online
- Process any repeat prescription order requests
- Work collaboratively within a supportive team
Get In Touch: Introduce yourself to our recruiters and we will get in touch if there’s a role that seems like a good match.
Veterinary Receptionist in Peterborough employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Peterborough
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the veterinary practice. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to client care and teamwork. Think about your past experiences and how they relate to the role of a Veterinary Receptionist. We want to hear your stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Veterinary Receptionist in Peterborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Veterinary Receptionist where client interaction is key.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. If you've got experience with online appointment systems or client care, shout about it! We love seeing how your background fits with what we do.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes our job easier when reviewing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our practice there. We can’t wait to hear from you!
How to prepare for a job interview at Medivet Group
✨Know the Practice Inside Out
Before your interview, take some time to research the veterinary practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Client Care Skills
As a Veterinary Receptionist, exceptional client care is key. Prepare examples from your past experiences where you’ve provided outstanding service or handled difficult situations. This will demonstrate your ability to remain calm under pressure and prioritise client needs.
✨Practice Common Interview Questions
Anticipate questions related to your reception skills, numeracy, and experience with appointment booking systems. Practising your responses can help you articulate your thoughts clearly and confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they handle emergency appointments. This shows your enthusiasm for the role and helps you gauge if the practice is the right fit for you.
