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- Tasks: Provide exceptional client care and manage reception duties in a veterinary practice.
- Company: Join Medivet, a leading veterinary care provider with a supportive community.
- Benefits: Enjoy 5 weeks annual leave, health cash plan, and 24/7 wellbeing support.
- Why this job: Make a real difference in pet care while developing your career in a rewarding environment.
- Qualifications: Excellent reception skills and experience with appointment booking systems.
- Other info: Flexible hours with opportunities for growth in a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
40 hours a week and some weekends and Bank Holidays based at the Bedworth Heath Road practice.
Your career means more than a rota and a job title, that’s why we offer:
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave: 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
About you
You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you. We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.
What you’ll be doing
- Carry out reception duties, greeting clients on arrival, and updating records
- Triage the impact of emergency appointments, contacting clients and rearranging as needed
- Manage the practice diary to ensure appointment availability is optimised to team skillset
- Answer client phone calls and manage messages
- Ensure appointment slots are available for clients to book online
- Process any repeat prescription order requests
- Work collaboratively within a supportive team
About Medivet
Medivet is a leading Veterinary care provider, with over 400 practices, including 24-hour centres and referral hospitals, across the UK and Europe. We’re more than a network – we’re a community.
Working hours will be on a rota, between 8.30am and 7.00pm with one in six Saturdays at a neighbouring branch. We believe in providing the right treatment for our pets and our people. That means giving you the tools, time and support to build the career you want.
Veterinary Receptionist in Nuneaton employer: Medivet Group
Contact Detail:
Medivet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Nuneaton
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Medivet and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experience as a Veterinary Receptionist.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your ability to stay calm under pressure and your excellent client care skills. These are crucial for a role like this, so make sure they shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist in Nuneaton
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Mention any relevant experience you have with pets or in a veterinary setting. We want to see that you genuinely care about providing exceptional client care.
Highlight Your Reception Skills: Make sure to emphasise your reception skills and experience with online appointment booking systems. We’re looking for someone who can manage the practice diary efficiently, so share any specific examples of how you've done this in the past.
Be a Team Player: We value collaboration, so don’t forget to mention your ability to work well within a team. Share instances where you’ve supported colleagues or contributed to a positive work environment. It’s all about making a difference together!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our Medivet community!
How to prepare for a job interview at Medivet Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of veterinary practices and client care. Familiarise yourself with common procedures and terminology, as well as the specific services offered by the practice. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your People Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Prepare examples of how you've provided exceptional customer service in the past. Think about times when you’ve handled difficult situations or gone above and beyond for a client – these stories will highlight your skills.
✨Demonstrate Team Spirit
This role requires collaboration with other team members. Be ready to discuss how you work within a team, share responsibilities, and support your colleagues. Mention any experiences where teamwork led to a successful outcome, as this will resonate well with the interviewers.
✨Stay Calm Under Pressure
Veterinary practices can get hectic, especially during emergencies. Prepare to discuss how you manage stress and prioritise tasks. Share specific strategies you use to stay organised and calm, which will reassure them that you can handle the demands of the job.
