At a Glance
- Tasks: Welcome clients, manage appointments, and provide exceptional care in a supportive team.
- Company: Friendly veterinary practice in Norwich with a compassionate culture.
- Benefits: Competitive salary, health support, generous leave, and extra paid day off.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Join a caring team and make a difference in pets' lives every day.
- Qualifications: Excellent reception skills and a passion for client care.
The predicted salary is between 22766 - 22766 £ per year.
We are looking for a friendly, organised, and compassionate Client Care Assistant to join our welcoming veterinary practice in Norwich, covering approximately 20 hours per week over 5 days, with 1 in 4 Saturday mornings.
Responsibilities
- Carry out reception duties, greeting clients on arrival, and updating records.
- Triage the impact of emergency appointments, contacting clients and rearranging as needed.
- Manage the practice diary to ensure appointment availability is optimised to team skillset.
- Answer client phone calls, manage messages and ensure appointment slots are available for clients to book online.
- Process any repeat prescription order requests and work collaboratively within a supportive team.
Qualifications & Skills
- Excellent reception skills and experience providing exceptional client‐facing care.
- Good numeracy skills and experience using online appointment booking systems.
- A team player who can prioritise, remain calm under pressure, and is flexible and willing to learn.
- Previous veterinary receptionist experience is desirable.
Compensation
£22,766 per year (estimated).
Benefits
- Health and wellbeing support.
- Health Cash Plan from day one.
- 24/7 counselling and wellbeing support.
- Life Assurance 3x salary.
- Annual leave of 5 weeks plus Bank Holidays, rising with length of service.
- Extra "Day for You", a paid day off just for you.
- Additional support.
- Cycle to Work scheme.
- Season Ticket loans.
- Discounts on Medivet products and services.
Client Care Assistant in Foulsham employer: Medivet Group
Join our vibrant veterinary practice in Norwich, where we prioritise a supportive and compassionate work environment for our Client Care Assistants. With excellent benefits including health and wellbeing support, generous annual leave, and opportunities for personal growth, we ensure our team members feel valued and empowered to provide exceptional care to our clients and their pets.
StudySmarter Expert Advice🤫
We think this is how you could land Client Care Assistant in Foulsham
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Medivet Group.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Medivet Group who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Client Care Assistant in Foulsham
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Medivet Group, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Medivet Group where specific skills might be in demand.
How to prepare for a job interview at Medivet Group
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
