At a Glance
- Tasks: Lead a dynamic team to deliver exceptional client care in a multi-disciplinary veterinary hospital.
- Company: Join Medivet Dorchester, a friendly and experienced team dedicated to high-quality pet care.
- Benefits: Enjoy 5 weeks annual leave, health cash plan, and additional support for your wellbeing.
- Other info: Opportunity for career growth in a busy, forward-thinking hospital.
- Why this job: Make a real impact in a supportive environment while enjoying the stunning Dorset coast.
- Qualifications: 2+ years of managerial experience in a clinical setting with strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
We have an exciting opportunity for a Practice Manager to join our friendly and experienced team at Medivet Dorchester 24 Hour, ready to lead a team of clinical and non-clinical colleagues to provide excellent client service. As a recently refurbished, multi-disciplinary hospital located just a short drive from the stunning Jurassic Coast, based in the county town of Dorchester, we service many of the surrounding practices for their emergency work both overnight and on weekends. The role will be an initial 6 month Fixed Term Contract, with the option to extend into a full-time role should the Practice require it.
Dorchester 24 Hour has a strong regional presence, providing the out-of-hours care for five Medivet branches and seven non-Medivet practices which gives scope for a wide range of clinical cases. You will be working within a highly skilled and supportive team, which includes certificate holders in cardiology, diagnostic imaging, internal medicine, dermatology, and emergency and critical care. This creates an excellent environment for development of a caring and committed team to provide all-round care for our patients, while delivering outstanding customer service.
Managing the team, you are responsible for ensuring we deliver exceptional care, always there for our clients, patients and colleagues whilst maintaining the highest levels of compliance with regulatory, operational and practice standards, alongside maximising the commercial performance of our clinic(s). Our hospital is fully equipped to deliver exceptional patient care, with facilities including:
- CT scanner (supporting internal and outpatient referrals)
- Laparoscopic surgery
- Digital x-ray and ultrasound
- Dental X-ray
- Endoscopy
- Two sterile surgical suites
- Dedicated in-house laboratory
- Hydrotherapy unit (staffed two days per week)
- Peripatetic physiotherapist
- Isolation facilities
- Separate dog and cat wards, with ISFM Silver Cat Friendly status
- 24/7 care supported by an ECC-certified night vet and experienced nursing team
This is an excellent opportunity for a confident and experienced manager with general practitioner skills, but with strong team building and customer service skills and a keen interest in ensuring a healthy profitable business. Candidates should have at least 2 years proven UK experience to thrive in this busy, forward-thinking hospital environment while enjoying the lifestyle benefits of the Dorset coast. They should have a broad range of managerial experience including financial reporting and managing a moderate-sized team in a fast-paced environment.
This role is full time, with the option for part-time, working an average of 40 hours per week, the majority of which will be on site but may require infrequent visits to other clinics. If you are passionate about high-quality customer care and want to be part of a dynamic, high-performing team, we would be delighted to hear from you.
As a Practice Manager you will work under the guidance and leadership of the Network Director, Network Partner and Branch Partner, ensuring the smooth and efficient running of our veterinary clinic(s). Your career means more than a rota and a job title, that’s why we offer:
- Health and wellbeing
- Health Cash Plan from day one
- 24/7 counselling and wellbeing support
- Life Assurance 3 x salary
- Annual leave
- 5 weeks’ annual leave plus Bank Holidays, rising with length of service
- Extra ‘Day for You’, a paid day off just for you
- Additional support
- Cycle to Work
- Season Ticket loans
- Discounts on Medivet products and services
About you: You’re a confident, collaborative leader with a passion for delivering exceptional care and, ideally, experience in a clinical setting. A natural communicator, you build strong relationships with clients and inspire the best in your team. To thrive in this role, you’ll bring a strong focus on commercial performance, compliance, and high-quality service delivery. Highly organised and proactive, you’re skilled in systems, data analysis, and resource planning. We welcome applications from candidates who know how to bring out the very best in every colleague.
What you’ll be doing: Typically, in this role, you’ll:
- Deliver exceptional client care, monitoring client feedback and actioning to improve the practice
- Ensure compliance with all regulatory, practice and operational standards
- Support the Partner / Lead Vet with a focus on capacity, skills utilisation and cost management to maximise commercial performance
- Maintain clinic rotas and carry out effective resource planning, diary management and clinic workflow
- Support recruitment, induction and management of colleagues, enabling engagement and retention
Practice Manager in Dorchester employer: Medivet Group
Medivet Group is an excellent employer that prioritises the well-being of its staff and patients alike. With a supportive work culture, competitive CPD opportunities, and a generous benefits package including private medical insurance and five weeks of annual leave, our team in Wem, Shropshire, fosters both professional growth and personal satisfaction. Join us to be part of a dedicated team making a meaningful impact in veterinary care.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Dorchester
✨Get Your Foot in the Door with Temp Agencies
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✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
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We think you need these skills to ace Practice Manager in Dorchester
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Medivet Group. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Medivet Group
✨Showcase Your Adaptability
Given that this is a temporary HR role at Medivet Group, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Medivet Group uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Medivet Group.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Medivet Group.
