Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet clients, manage appointments, and handle payments in a vibrant veterinary practice.
- Company: Join Medivet, a leading veterinary care provider with a supportive community across the UK and beyond.
- Benefits: Enjoy health cash plans, life assurance, generous leave, and discounts on services.
- Why this job: Make a real difference to pets and clients while working in a caring, team-oriented environment.
- Qualifications: Excellent customer service skills, experience in reception, and a love for animals are essential.
- Other info: Part-time role at a 24-hour practice, perfect for animal lovers looking to make an impact.
The predicted salary is between 20000 - 30000 £ per year.
Calling all animal lovers! Do you love spending time with animals as much as you do with customers?
This is an opportunity to make a real difference to every pet and every client – yours will be the first face to greet them after all. As well as looking after the reception area and ensuring a great welcome for our clients, you’ll be handling payments, processing repeat prescription requests and managing appointments.
You’ll need to be organised, friendly and calm in an emergency, with great customer skills and a genuine love of animals.
Part time 32 hours a week working at the Dorchester 24 hour practice.
If this sounds like you, click Apply – our friendly team is looking forward to meeting you!
Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 5 weeks’ annual leave plus Bank Holidays, rising to 6 weeks with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:
- Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
- Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
- Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
- Ensure appointment slots are available for clients to book online.
- Carry out reception duties, greeting clients on arrival, and updating records.
- Process any repeat prescription order requests.
- Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
- Ensure online practice information is up to date, with accurate opening hours and current colleagues.
Your Skills and Experience:
Excellent client facing and reception skills.
- Experience of working as part of a team and building positive working relationships.
- Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
- Able to prioritise a range of tasks and own workload.
- Good numeracy skills, with the ability to manage payments and cash up.
- Experience in using online appointment booking systems.
- Administration skills and experience
- Trustworthy and responsible
- Previous veterinary receptionist experience.
- Social media/website content management.
About Us:
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Why work here?
Medivet is a family of passionate, supportive and thoughtful veterinary professionals.
We work as one team to support each other, grow the business, and make sure every pet receives the very best care.
Get In Touch
Introduce yourself to our recruiters and we\’ll get in touch if there\’s a role that seems like a good match.
About Us
At Medivet we’re proud that we’ve been able to achieve steady growth without losing the family feel of the company, and we’re always looking for like-minded people to join us. You’ll be joining at a time when Medivet is growing, and you’ll be able to make a real impact on how the business is shaped for the future.
#J-18808-Ljbffr
Veterinary Receptionist employer: Medivet Group Limited
Contact Detail:
Medivet Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with common veterinary terms and procedures. This knowledge will not only help you communicate effectively with clients but also demonstrate your genuine interest in the role and the veterinary field.
✨Tip Number 2
Practice your customer service skills by engaging with pet owners in your community. Volunteering at local animal shelters or participating in pet events can provide valuable experience and show your commitment to animal care.
✨Tip Number 3
Research Medivet's values and mission. Understanding their approach to veterinary care will allow you to align your responses during interviews, showcasing how you can contribute to their goal of exceptional client and patient care.
✨Tip Number 4
Network with current or former veterinary receptionists. They can offer insights into the role and the work environment at Medivet, which can help you tailor your approach and questions during the application process.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous veterinary receptionist roles. Emphasise your organisational skills and ability to remain calm under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animals and customer care. Mention specific examples of how you've provided exceptional service in past roles and how you can contribute to Medivet's mission.
Highlight Relevant Skills: In your application, clearly outline your client-facing skills, numeracy skills for managing payments, and experience with appointment booking systems. These are crucial for the Veterinary Receptionist role.
Show Your Personality: Let your personality shine through in your application. Medivet values a friendly and supportive team environment, so express your enthusiasm for working with both animals and clients.
How to prepare for a job interview at Medivet Group Limited
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any relevant experiences you have with pets or in animal care, as this will resonate well with the interviewers at Medivet.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to remain calm under pressure and how you handle difficult situations diplomatically.
✨Familiarise Yourself with Veterinary Reception Duties
Research the specific responsibilities of a veterinary receptionist, such as managing appointments and handling payments. Being knowledgeable about these tasks will show that you're serious about the role and ready to contribute from day one.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about the practice and their approach to client care. This demonstrates your interest in the role and helps you understand if the company culture aligns with your values.