At a Glance
- Tasks: Nurture strategic clients, ensuring onboarding success and driving product adoption.
- Company: Join Kpler, a leader in commodities data with a focus on customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and client satisfaction.
- Why this job: Make a real impact by helping clients maximise their use of Kpler's innovative data solutions.
- Qualifications: Experience in customer success or account management, strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Kpler is seeking a Customer Success Manager to nurture strategic European clients, ensuring onboarding success and ongoing value delivery.
You will drive adoption, guide usage, and act as the primary liaison for client questions related to Kpler data and workflows.
You will collaborate with Sales, Product, and Engineering to align outcomes with client objectives, maintain detailed Salesforce records, and manage renewal risks while growing customer satisfaction across a diverse portfolio.
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We think you need these skills to ace Strategic Customer Success Manager — Commodities Data
Customer Relationship Management
Onboarding Success
Client Liaison
Salesforce Proficiency
Data Analysis
Collaboration Skills
Project Management
