At a Glance
- Tasks: Lead a dynamic team, ensuring smooth operations and delivering essentials to customers.
- Company: Join Gopuff, a fast-paced company reshaping retail with a fun culture.
- Benefits: Enjoy weekly pay, holiday and sick pay, plus career growth opportunities.
- Why this job: Be part of a team that values drive, positivity, and making a real impact.
- Qualifications: Experience in retail or warehouse, strong work ethic, and effective communication skills.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
The predicted salary is between 28800 - 43200 £ per year.
Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOSs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Senior Operations Associate role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We\’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\’t hurt if you like snacks.
You will be responsible for leading the team during your shift:
- Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
- Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
- Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
- Issue resolution: Contacting customers for substituted or out-of-stock items
- Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
- Health and Safety: Supporting Onsite Health & Safety compliance and testing
About You:
- You have experience working in a restaurant, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
- Strong work ethic, punctual, responsible and honest
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available to cover shifts during operational hours (7am – 3am)
Benefits:
- Holiday & Sick Pay
- Weekly pay cycle (Get paid weekly!)
- Career growth opportunities
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At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Junior Operations Supervisor employer: Medium
Contact Detail:
Medium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Gopuff. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to operations. Show us your problem-solving skills and how you handle challenges—this is key for a Junior Operations Supervisor!
✨Tip Number 3
Be ready to showcase your leadership style. We want to see how you lead by example and train others. Share examples from your past experiences that highlight your ability to motivate and manage a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Team Blue at Gopuff!
We think you need these skills to ace Junior Operations Supervisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team and contribute to Gopuff's mission.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail, restaurants, or warehouses. We love seeing how your background aligns with the Junior Operations Supervisor role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Medium
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Junior Operations Supervisor role at Gopuff. Familiarise yourself with the key responsibilities like leading the team, managing stock, and ensuring health and safety compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous experiences in leadership or teamwork. Think of specific examples where you’ve successfully trained new members or resolved issues. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Gopuff values quick thinking and effective issue resolution. Prepare to share instances where you've tackled challenges in a fast-paced environment, whether in retail, restaurants, or warehouses. This will illustrate your capability to handle the dynamic nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, operational challenges, or growth opportunities within Gopuff. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.