At a Glance
- Tasks: Lead a dynamic warehouse team and ensure smooth operations for timely deliveries.
- Company: Join Gopuff, a fast-paced company reshaping retail with a fun culture.
- Benefits: Enjoy weekly pay, holiday and sick pay, plus career growth opportunities.
- Why this job: Be part of a team that values innovation and makes a real impact on customer satisfaction.
- Qualifications: Experience in retail or warehouse, strong work ethic, and effective communication skills.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
The predicted salary is between 28800 - 43200 £ per year.
Overview:
Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOS\’ play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials – day and night, rain or shine. We\’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\’t hurt if you like snacks.
You will be responsible for leading the team during your shift:
- Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
- Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
- Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
- Issue resolution: Contacting customers for substituted or out-of-stock items
- Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
- Health and Safety: Supporting Onsite Health & Safety compliance and testing
About You:
- You have experience working in a restaurant, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
- Strong work ethic, punctual, responsible and honest
- Effective communication skills
- Organised, team-oriented, positive attitude and helpful
- Flexible and available to cover shifts during operational hours (7am – 3am)
Benefits:
- Holiday & Sick Pay
- Weekly pay cycle (Get paid weekly!)
- Career growth opportunities
#LI-DNP
At Gopuff, we know that life can be unpredictable.
Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Junior Operations Supervisor employer: Medium
Contact Detail:
Medium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gopuff's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their operations.
✨Tip Number 2
Practice your leadership skills! Since you'll be leading a warehouse team, think of examples from your past experiences where you've successfully managed or trained others. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've handled challenges in previous roles, especially in fast-paced environments. Gopuff values quick thinking, so highlight your ability to resolve issues efficiently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you on their radar as they make their decision.
We think you need these skills to ace Junior Operations Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about joining our team and making a difference in the operations at Gopuff.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in a warehouse or retail environment, showcase those skills! We love seeing how your background aligns with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Junior Operations Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Medium
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Junior Operations Supervisor at Gopuff. Familiarise yourself with their operations, especially around picking, packing, and stock management. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves leading a warehouse team, be prepared to discuss your previous experiences in leadership. Share specific examples of how you've trained new team members or resolved issues on the floor. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Gopuff values quick thinking and effective issue resolution. Think of scenarios where you’ve had to manage discrepancies or customer complaints in past roles. Be ready to explain your thought process and how you ensured a smooth delivery experience.
✨Emphasise Your Team Spirit
This position requires a positive attitude and teamwork. During the interview, express your enthusiasm for working collaboratively and how you contribute to a positive work environment. Mention any experiences where you’ve worked closely with others to achieve common goals.