At a Glance
- Tasks: Lead product strategy and development for innovative payment solutions.
- Company: Join Sycurio, a global leader in secure payment technologies.
- Benefits: Enjoy competitive salary, mentorship, and opportunities for personal growth.
- Other info: Collaborative culture where your ideas can make a real impact.
- Why this job: Shape the future of product management in a dynamic, agile environment.
- Qualifications: Experience in product management and hands-on with AI tools required.
The predicted salary is between 70000 - 90000 £ per year.
Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports organizations in over 50 countries across five continents, partnering with leading brands worldwide. Backed by major investor Livingbridge, Sycurio continues to pioneer solutions that make payments secure and seamless.
Sycurio is transforming its product function, and this role is central to that. You will own 2–3 products within the portfolio end to end: commercial fit and pricing, go-to-market enablement across both direct and channel routes, customer and partner engagement, and the operational detail of getting new capability into customers' hands smoothly. You'll work in a small, fast-moving tiger team of PM, engineer and tester, and you'll be hands‑on — prototyping and building with modern AI coding tools, not just writing specs and waiting for engineering capacity to free up.
Responsibilities- Product Strategy & Commercial: Own the full lifecycle for 2–3 products within the Sycurio portfolio, from roadmap through to commercial performance. Define and refine commercial fit and pricing for owned products, working closely with the Head of Product, Finance and Legal. Work with Finance and Legal on new product terms, pricing structures and the ordering process for new launches. Make prioritisation calls based on customer, partner and commercial input, balancing depth of capability against speed to market.
- GTM & Channel Enablement: Lead go-to-market enablement for owned products across both direct sales and channel/partner routes, working closely with Product Marketing (PMM). Build and maintain enablement materials, positioning and battlecards for direct sales teams and channel partners, including CCaaS platforms (e.g. NICE, Talkdesk), VARs and PSPs. Support partner‑facing conversations on roadmap, integration and commercial models where product input is needed. Run betas and trials with customers and partners, using structured feedback to inform roadmap and launch readiness.
- Customer & Partner Engagement: Engage directly with customers and partners to gather feedback, validate problems, and shape roadmap decisions. Balance what customers and partners say they want against usage data and behavioural signals. Define and track the metrics that matter for owned products, using them alongside qualitative feedback to sanity‑check roadmap decisions. Represent the customer and partner voice in prioritisation and design discussions within the tiger team. Cascade product and release information to Support ahead of and during launch.
- Ways of Working — Building, Not Just Specifying: Work in a tiger team model — PM, engineer and tester. Actively prototype and build using modern AI coding tools, turning ideas into working software rather than static specs. Where appropriate, ship code you've built directly into the product, subject to proper engineering review. Exercise judgement on when AI‑assisted output is genuinely ready to ship and when it needs more scrutiny. Favour fast, iterative loops over long PRD‑and‑handoff cycles.
- Cross‑Functional Collaboration: Work closely with Engineering to plan and deliver against the roadmap within the tiger team structure. Partner with Finance and Legal on commercial and contractual aspects of product changes. Partner with Support to ensure operational readiness ahead of releases and a smooth post‑launch experience for customers. Collaborate with the Head of Product to help define how the product function itself operates as it grows.
- Essential: Senior product management experience owning commercial, GTM and full‑lifecycle responsibilities. Genuine hands‑on fluency with modern AI build tools, with concrete examples of things you've actually prototyped or shipped with them. Comfort operating without a large supporting cast and the flexibility to work across commercial, technical and customer‑facing tasks yourself. B2B / enterprise product experience, ideally including regulated or compliance‑sensitive industries. Experience with channel/partner GTM motions, not just direct sales. Comfort working with product and usage metrics, and the judgement to weigh what customers say against what the data shows they actually do. Strong communication skills, comfortable engaging directly with customers, partners and senior stakeholders. Sound commercial judgement, including comfort working on pricing and contractual structures alongside Finance and Legal.
- Desirable: Experience in payments, contact centre technology, or another PCI/security‑conscious environment. Familiarity with CCaaS ecosystems or similar partner platforms. Experience helping to build or shape a product function from an early stage.
Sycurio has a genuinely collaborative, agile culture — small enough that your work has visible impact, with enough process maturity that things don't feel chaotic. You'll be trusted to make decisions and own outcomes rather than waiting to be told what to do. Direct mentorship from the Head of Product, with real investment in your development as a senior practitioner. Genuine empowerment and autonomy to shape both your products and how the product function itself operates. An agile, collaborative culture where good ideas can move quickly, regardless of where they come from. Support for personal development and career progression as the product function — and your role within it — grows.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager in Guildford
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Medium!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Medium would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Medium through your school's career services!
We think you need these skills to ace Senior Product Manager in Guildford
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager position at Medium. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Medium
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
