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- Tasks: Engage with the public to recruit participants for clinical studies and manage their information.
- Company: Celerion, a leader in clinical research committed to innovation and speed.
- Benefits: Flexible schedule, competitive pay, and a chance to make a difference in healthcare.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Join a dynamic team and help bring new drugs to market while enhancing your customer service skills.
- Qualifications: Excellent communication skills and a proactive attitude; A-level education required.
The predicted salary is between 30000 - 40000 £ per year.
Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.
Celerion is currently seeking a full-time Study Participant Representative to join our clinical study recruitment team.
Responsibilities:- Answer inbound calls from the public interested in information regarding clinical study participation.
- Screen callers and recruit those who meet eligibility criteria to participate in clinical studies.
- Collect and enter participant medical history information into our database system.
- Make outbound calls to study participants as needed.
We need candidates with the ability to work a flexible schedule, which will include mainly daytime shifts but occasionally evening or weekend shifts on a rotating basis.
Requirements:- Must demonstrate excellent professional telephone communication skills.
- Must demonstrate commitment to providing outstanding customer service.
- Be able to sort information from multiple clinical studies and advise participants appropriately.
- Computer data entry experience preferred.
- Accuracy and attention to detail essential.
- Proactive attitude.
- Previous call centre, telemarketing, or promotional experience highly desirable.
- Previous knowledge of medical terminology is preferred.
- A-level education standard required.
Celerion Values: Integrity, Trust, Teamwork, Respect.
Celerion is an Equal Opportunity Employer.
Clinical Research Recruiter in Belfast employer: Medium
Contact Detail:
Medium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Research Recruiter in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Celerion and their clinical study processes. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication over the phone, try role-playing with a friend or family member. This will help you feel more confident when answering calls and providing information to potential study participants.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've provided excellent service in previous roles. This will demonstrate your commitment to helping others, which is key for the Study Participant Representative position.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Celerion site. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining our awesome team!
We think you need these skills to ace Clinical Research Recruiter in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Research Recruiter role. Highlight any relevant experience, especially in customer service or call centre roles, and don’t forget to mention your attention to detail and proactive attitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about clinical research and how your skills align with Celerion’s values of integrity, trust, teamwork, and respect.
Show Off Your Communication Skills: Since this role involves a lot of phone communication, make sure to showcase your excellent telephone communication skills in your application. You could even mention specific examples where you’ve provided outstanding customer service.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Medium
✨Know Your Stuff
Familiarise yourself with Celerion's mission and values, especially their focus on clinical research and customer service. Be ready to discuss how your skills align with their commitment to getting drugs to market faster.
✨Show Off Your Communication Skills
Since the role involves answering calls and providing information, practice your telephone communication skills. Consider doing mock calls with a friend to ensure you sound professional and approachable.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where attention to detail was crucial. Whether it’s data entry or screening participants, showing that you can handle information accurately will impress the interviewers.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work flexible hours. Highlight any previous experience in roles that required adaptability, as this will show you’re a great fit for their rotating schedule.