At a Glance
- Tasks: Handle customer enquiries, process orders, and support the sales team in a dynamic environment.
- Company: Join Meditrade UK Ltd., a leading healthcare solutions provider with over 35 years of experience.
- Benefits: Enjoy competitive salary, 25 days leave, private healthcare, and clear career progression.
- Why this job: Be part of a close-knit team making a real impact in customer satisfaction and sales.
- Qualifications: 1 year of office experience, strong communication skills, and a proactive attitude.
- Other info: Comprehensive training provided with opportunities for growth in a stable, family-run business.
The predicted salary is between 30000 - 42000 £ per year.
Location: Gainsborough, DN21 1QT
About Meditrade UK Ltd.: Meditrade UK Ltd. is the UK arm of one of Europe’s leading healthcare and hygiene solutions providers, with over 35 years of experience in medical and PPE consumables. Established in 1988, Meditrade has evolved from a manufacturer of medical disposables to a trusted partner supplying over 1,500 products - including gloves, protective clothing, cleaning consumables, waste sacks, paper hygiene products, disposable aprons, wound care, and surgical accessories. In the UK we supply the NHS, private healthcare, care homes, major retail chains, supermarkets, hospitality, catering, janitorial, and industrial distributors. As part of a family-run European group, we are proud of our reputation for quality, reliability, and strong customer relationships - driven by our ethos of #PassionInHealth.
The Opportunity: We are looking for an organised, efficient and proactive Internal Sales Administrator to join our busy sales team in Gainsborough. This is a full-time, office-based role that plays a central part in our customer service and sales operation. You will handle inbound customer enquiries, process orders accurately, and provide daily administrative support to the wider sales team and key account managers. You’ll work closely with both sales and operations to keep customer orders moving smoothly and promises delivered on time. This is a great opportunity for someone with at least 1 year of office-based experience who is looking to develop their skills in a fast-moving B2B sales environment.
Key Responsibilities:
- Handle inbound sales enquiries via phone and email - responding promptly and professionally with accurate product and pricing information
- Process customer orders efficiently and correctly in our ERP system
- Perform product code match-ups and cross-referencing to meet customer specifications
- Check stock levels, coordinate with the warehouse/operations team, and keep customers informed of availability and lead times
- Support the external sales team with day-to-day account tasks (price checks, order tracking, sample requests, credit notes, etc.)
- Keep customer records, quotes and sales documentation well organised
- Assist with preparing sales reports, customer data and materials for team meetings
- Act as the key link between sales and operations - ensuring clear communication and smooth processes
- Help improve internal sales workflows and admin procedures over time
What We’re Looking For:
- At least 1 year of experience in an office-based admin, customer service, sales support or similar role
- Strong Microsoft Excel skills (comfortable with filters, sorting, basic formulas, pivot tables an advantage)
- Confident and clear communicator - both on the phone and in email
- Highly organised, detail-focused and efficient at managing multiple tasks
- Proactive - you notice issues early and take initiative to resolve them
- Team-oriented - you enjoy supporting colleagues and working collaboratively
- Keen to learn and develop within a commercial business (Experience in sales admin, wholesale, distribution or hygiene/medical/PPE products is helpful but not required - full training will be provided.)
What We Offer:
- Competitive salary - depending on experience
- 25 days annual leave + bank holidays
- Private healthcare and company benefits package
- Full-time office-based role in Gainsborough (modern office, free parking)
- Comprehensive training and ongoing support
- Clear progression opportunities into more senior sales support, coordinator or internal account roles
- Stable position in a growing, family-run business with strong European backing
Why Join Us? You’ll be a vital part of a close team that keeps customers satisfied and sales running smoothly every day. The role offers real variety, direct involvement in a commercial business, and genuine scope to grow your skills and responsibility over time. If you’re organised, enjoy customer contact and supporting a sales team, and want a full-time office role in a respected B2B company - we’d love to hear from you.
Internal Sales Assistant employer: Meditrade
Contact Detail:
Meditrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Assistant
✨Tip Number 1
Get to know the company inside out! Research Meditrade UK Ltd. and understand their products, values, and customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, it's crucial to be clear and confident on the phone and in emails. Try role-playing with a friend or family member to get comfortable with common sales scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. Being detail-focused is key for this position, so highlight any experience you have with keeping records and processing orders efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our team at Meditrade UK Ltd. Good luck!
We think you need these skills to ace Internal Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Assistant role. Highlight your relevant experience, especially any office-based admin or customer service roles you've had. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Meditrade and how you can contribute to our sales team. Keep it professional but let your personality show through!
Show Off Your Skills: Don’t forget to mention your Microsoft Excel skills! If you’re comfortable with filters, sorting, or even pivot tables, let us know. We love seeing candidates who are detail-oriented and organised, so highlight those traits!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. We can’t wait to hear from you!
How to prepare for a job interview at Meditrade
✨Know Your Stuff
Before the interview, make sure you research Meditrade UK Ltd. and its products. Familiarise yourself with their offerings, especially in medical and PPE consumables. This will not only show your interest but also help you answer questions more confidently.
✨Show Off Your Skills
Highlight your experience with Microsoft Excel and any relevant office-based roles you've had. Be ready to discuss specific examples of how you've used these skills in previous jobs, especially in managing customer enquiries or processing orders.
✨Be Proactive
During the interview, demonstrate your proactive nature by discussing times when you've identified issues and taken the initiative to resolve them. This aligns perfectly with what they’re looking for in an Internal Sales Assistant.
✨Ask Smart Questions
Prepare a few thoughtful questions about the role and the company culture. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you. For example, ask about the team dynamics or opportunities for professional development.