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- Tasks: Manage client relationships and drive new business in the North East region.
- Company: Join MSC UK, a leading name in the shipping industry with a family-oriented culture.
- Benefits: Enjoy a competitive salary, company car, health care, and generous holiday options.
- Why this job: Be part of a dynamic team that values your growth and offers real career development.
- Qualifications: Experience in container shipping and key account management is essential.
- Other info: Flexible working environment with extensive travel and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Full time, permanent position with extensive UK travel in and around Yorkshire, Durham, Northumberland, Tyne & Wear, Cleveland and Lincolnshire for face-to-face meetings, along with customer entertainment.
We have an exciting opportunity for a Customer Development Manager to join our market leading sales team. The successful applicant will work as part of the Regional Sales team, managing clients within a designated region of the UK, proactively securing new business whilst focusing on maximising and delivering both Import and Export target volume, delivering revenue and TEU driven KPI’s.
Due to the nature and demands of the Regional Sales role, an agile approach to working forms part of the package / benefits. In return for a competitive salary, company car plus other generous benefits we are looking for a self-motivated, organised individual with great people skills who is looking for a career with a company that prides itself on being 'Employer of Choice' within the shipping industry.
At MSC UK, our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us.
How you will help us and what you can expect:
- High level account management, developing opportunities by customer
- Focus on TEU growth, profitability, upselling all MSC products and customer profiles
- Regular reporting on customer performance and delivery of budget expectations
- Extensive UK travel in and around Yorkshire, Durham, Northumberland, Tyne & Wear, Cleveland and Lincolnshire for face-to-face meetings, alongside customer entertainment
- Proactive customer contact to build relationships and update on MSC services and products in line with overall strategy
- Meet agreed KPI’s including Pipeline management and CRM updates
- Contribute to a positive work climate through a flexible attitude to work, supporting colleagues and living MSC's brand values
- Manage individual performance, implementing improvement plans to create a high-performance culture
- Set budgets for specified accounts for both Imports and exports
- Home Based but primarily on the road visiting customers across the sales territory
- Meetings in the Ipswich Head office as required
Skills and experience you’ll bring to us:
- Proven background in container shipping / logistics – essential
- Experience in key account management
- Drive to build relationships with current client base whilst increasing the portfolio of accounts and new customers
- Previous experience in setting and working to budgets
- Proven record in sales and Key Account Management
- Proactive, analytical, results driven with ability to manage deadlines
- Excellent communicator and sound negotiating skills at all levels and can track and "hunt" potential new business
- Excellent verbal, written communications and presentation skills with data analysis
- A positive attitude to solving business issues, working closely and collaborating with departments across the whole business
- Microsoft programme skills (including Excel and PowerPoint) would be beneficial
What we offer:
- Competitive salary
- Company car
- Private Health and Dental Care
- Generous pension scheme
- Life Assurance – 4x salary
- 25 days + a day to take on Christmas Eve or New Year’s Eve
- On-site artisan restaurant in Ipswich
- Cycle to work scheme
- Flu vaccines and eye care vouchers
- Buy or sell holiday scheme (opportunity to buy or sell up to 5 days)
- Christmas club saving
- MSC Cruises friends and family discount
- Full induction and training provided
- Learning and development opportunities
- Dress for the day policy / modern office environment
Customer Development Manager (North East) employer: Mediterranean Shipping Company
Contact Detail:
Mediterranean Shipping Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Manager (North East)
✨Tip Number 1
Get to know the company inside out! Research MSC UK and understand their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those face-to-face meetings! Think about how you can demonstrate your experience in container shipping and key account management. Bring examples of how you've driven sales and built client relationships in the past.
✨Tip Number 4
Don’t forget to follow up! After your meetings, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Development Manager (North East)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Development Manager role. Highlight your experience in container shipping and key account management, and don’t forget to showcase those people skills we’re after!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our values at MSC UK. Keep it engaging and personal.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet KPIs and drive sales. Numbers speak volumes, so include any relevant metrics that show your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mediterranean Shipping Company
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the shipping and logistics industry, especially container shipping. Brush up on MSC's services and products, as well as the specific challenges and opportunities in the North East region.
✨Showcase Your People Skills
As a Customer Development Manager, your ability to build relationships is key. Prepare examples of how you've successfully managed client accounts and developed new business. Be ready to discuss your communication style and how you handle negotiations.
✨Be Results-Driven
Highlight your experience with KPIs and budget management. Bring concrete examples of how you've met or exceeded targets in previous roles. This will demonstrate your analytical skills and results-oriented mindset, which are crucial for this position.
✨Prepare for Travel Talk
Since the role involves extensive travel, be prepared to discuss your approach to managing time on the road. Share any strategies you have for maintaining productivity while travelling and how you plan to balance face-to-face meetings with remote work.
