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- Tasks: Guide customers through Expanse implementation with expert analysis and support.
- Company: Join a leading healthcare tech company committed to innovation and teamwork.
- Benefits: Competitive salary, travel opportunities, and a supportive work culture.
- Why this job: Make a real difference in healthcare by optimising customer workflows and systems.
- Qualifications: Degree or diploma in relevant field; experience in healthcare systems preferred.
- Other info: Flexible hours and a commitment to respect and teamwork in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
The main purpose of this position is to provide guidance to customers throughout their Expanse implementation project using a combination of professional experience, analysis of customer requirements and strong knowledge, skills and expertise in the assigned MEDITECH application/s, workflows and integrations.
Duties:
- Critically analyze customer operational and business processes and advise on best practices, future state workflows.
- Promote the use of standard content and Expanse system workflows as practical.
- Support customer validation during testing and go-live, ensuring prioritization and follow up of issues logged.
- Discern the difference between an issue and change request.
- Troubleshooting, researching, escalating (as appropriate) and resolving customer software and system problems.
- Serving as a repository for knowledge regarding product, workflows, best practices, content and integration of applications relating to product area.
- On-site or virtual training of core customer projects or support team members.
- Ensure handover on the overall Implementation process, modifications, changes, business-specific or country-specific changes to ensure support of the product.
Job Requirements:
- Degree or diploma in the relevant field of work or considerable experience in healthcare information systems software support.
- At least 3 years professional experience in Clinical/Pharmacy or Administrative healthcare environment or 5 years MEDITECH Support experience.
- Oncology experience is advantageous but not essential.
- Excellent communication and presentation skills including high attention to detail.
- Ability to build relationships and work collaboratively with MEDITECH employees and customers.
- A good aptitude for business analysis, critical thinking and problem-solving.
- Sound computer literacy and a demonstrated ability to understand and adapt to new electronic processes and programs.
- Available to travel locally and internationally to meet the needs of the role.
- Flexibility for occasional after-hours work to support key customer events.
In keeping with MEDITECH’s values of LIVE, BELIEVE, RESPECT and NURTURE, we are committed to fostering respect in the workplace, promoting teamwork and sensitivity towards others. Our recruitment process is free from harassment, intimidation, bias and discrimination and we strive to recruit and develop people with potential at all levels of the business. All applicants should be legally eligible to work in the country they are applying to. All applicants must be willing to undergo a DBS check.
Oncology Application Specialist in Liverpool employer: MEDITECH UK and Ireland
Contact Detail:
MEDITECH UK and Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oncology Application Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the oncology and healthcare sectors, especially those who work with MEDITECH. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in clinical environments and problem-solving abilities. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication and presentation skills. Focus on how you can convey complex information clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Oncology Application Specialist in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with healthcare information systems and any relevant oncology knowledge. We want to see how your skills align with the role, so don’t hold back!
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your presentation skills.
Highlight Problem-Solving Experience: We love candidates who can think critically and solve problems! Share specific examples from your past roles where you’ve successfully navigated challenges, especially in a clinical or administrative setting.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MEDITECH UK and Ireland
✨Know Your MEDITECH Inside Out
Make sure you brush up on your knowledge of MEDITECH applications and workflows. Familiarise yourself with the Expanse system and be ready to discuss how you can apply best practices in real-world scenarios. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Showcase Your Analytical Skills
Prepare to demonstrate your critical thinking and problem-solving abilities. Think of examples from your past experience where you've successfully analysed customer needs or resolved issues. This will help the interviewers see how you can add value to their team.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use specific examples to illustrate your points, and don’t shy away from discussing your experience in training or collaborating with teams. This will highlight your ability to build relationships and work collaboratively.
✨Be Ready to Discuss Flexibility
Given the travel and after-hours work requirements, be prepared to talk about your availability and willingness to adapt. Share any relevant experiences where you've had to be flexible in your previous roles, as this will show that you understand the demands of the position.