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- Tasks: Support clients with financial software implementation and training while providing ongoing consultancy.
- Company: Join Rialtas, a market leader in accounting software for local councils.
- Benefits: Enjoy competitive pay, personal days, and a lifestyle reward.
- Other info: Flexible part-time role with opportunities for growth in a supportive team.
- Why this job: Make a real impact by helping councils maximise their software use.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Rialtas, part of the global Harris Computer family, is looking for a Finance & Administration Accounts Consultant for its market-leading accounting software business. This is an important role within the business, and it provides an exciting opportunity to work alongside a dedicated and inclusive team.
The Finance & Administration Accounts Consultant will play a key role in supporting our growing client base of town and parish councils across England and Wales. This role blends software implementation, client training, and ongoing consultancy support across both our financial and administrative software solutions. You will work closely with clients to ensure they are confident and capable users of our systems, while contributing to the ongoing development and improvement of our training materials and support resources.
Our offices are located in Uffcott, Wroughton near Swindon, easily accessible from Junctions 15 and 16 on the M4. This is a part-time role (22.5 hours per week) and a hybrid position (two days per week in the office). Occasional travel to client sites and UK-wide conferences will be required.
What you will do
- Financial Software Implementation & Training
- Set up our financial software for new clients, including creating a chart of accounts, migrating data from existing systems, and delivering hands-on training either online or on-site.
- Support clients with Year-End accounts preparation and general data entry tasks as required, including occasional on-site visits.
- Provide refresher training and ongoing consultancy support to ensure clients continue to maximise the value of our financial software solutions.
- Administration Software Implementation & Training
- Set up our administration software for new clients, covering bookings management, cemeteries and memorials, allotments, and asset inventory, including data migration and hands-on training.
- Deliver clear, structured, and engaging training sessions on both financial and administrative software, ensuring users feel confident in their day-to-day tasks.
- Develop a thorough understanding of how our finance and administration systems interact, and communicate this clearly and effectively to clients.
- Ongoing Client Support
- Provide approachable, professional guidance to clients on best practice within the scope of our software solutions.
- Provide first-line software support when office-based, responding to client queries and assisting with troubleshooting in a timely and professional manner.
- Represent Rialtas at industry conferences and events, promoting our software and services in a positive and professional manner.
- Maintain and update training materials, workbooks, and user guides in line with each new software release.
- Undertake any other related duties as required to support the team and our clients.
What we are looking for
- We are seeking a motivated and customer-focused professional who embodies our values, understands how finance works within parish or town councils, and enjoys helping others solve problems.
- Strong communication skills, both written and verbal, with a patient, clear, and professional approach when engaging with clients in person or remotely.
- Confident computer literacy, including proficiency with Microsoft Word, Excel, and Outlook; strong Excel skills are particularly advantageous.
- A proficient level of numeracy and financial awareness; full training will be provided on our systems and on finance within the local council sector.
- A structured, process-oriented mindset with the ability to work within established procedures and contribute to their efficient management.
- A collaborative team player who can also work independently with confidence and initiative.
Additional Requirements
- Familiarity with finance software such as Sage Accounts, Xero, or similar packages.
- Prior experience in finance reporting or supporting financial data management.
- Previous experience working in local government or within a software business.
- A strong client service orientation with experience supporting or managing B2B client relationships.
- Own transport and a valid driving licence.
- Excited about joining an initially small team that cares passionately about its customers.
Rialtas is the market leader in providing accounting and administrative software and services for local councils in England and Wales. The opportunity for personal career growth, as a result, is significant.
Benefits
- Harris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays.
- Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with.
Finance & Administration Consultant (part-time) in Wroughton employer: MediSolution
Contact Detail:
MediSolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance & Administration Consultant (part-time) in Wroughton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events related to finance and administration. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its software solutions. Familiarise yourself with their products and think about how your skills can help their clients. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role involves client training and support, being able to explain complex concepts clearly is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Rialtas.
We think you need these skills to ace Finance & Administration Consultant (part-time) in Wroughton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Finance & Administration Consultant role. Highlight your relevant experience with financial software and client support, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since strong communication is key in this role, use clear and concise language in your application. We want to see how you can convey complex information simply, so don’t hold back on demonstrating your writing skills!
Be Yourself: Let your personality shine through! We’re looking for a motivated and customer-focused professional, so share your passion for helping others and any relevant experiences that showcase your approach to client interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MediSolution
✨Know Your Software
Familiarise yourself with the financial and administrative software mentioned in the job description. Understand how they work, their features, and common issues users face. This will help you demonstrate your knowledge during the interview and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves training clients, practice explaining complex concepts in simple terms. Prepare examples of how you've successfully communicated with clients or colleagues in the past. This will highlight your ability to engage effectively with users of varying skill levels.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations, such as troubleshooting a software issue or delivering training. Think through potential scenarios and your approach to resolving them. This will showcase your problem-solving skills and customer service orientation.
✨Research Rialtas and Its Values
Take some time to learn about Rialtas and its mission within the local council sector. Understanding their values and culture will allow you to align your answers with what they’re looking for, making you a more appealing candidate.