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For Companies At a Glance
- Tasks: Support clients by configuring software and developing tools for data extraction and reporting.
- Company: Join a leading tech company focused on innovative solutions for the public sector.
- Benefits: Enjoy competitive pay, extra personal days, and a comprehensive benefits package.
- Why this job: Make a real impact while working remotely with a dynamic team.
- Qualifications: Experience in software configuration and strong communication skills are essential.
- Other info: Flexible work environment with opportunities for professional growth and fun team meetups.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Force Information Systems Limited (FIS), a Harris Computer company, is recruiting for a Product Consultant on a permanent, remote-working basis. The Product Consultant provides application support to customers, with a focus on developing tools that enable clients to efficiently extract and interpret data from our products.
Responsibilities and Duties- The Product Consultant will collaborate closely with clients to understand their business needs and provide expert consultation on how the software applications can be configured and utilised to meet those requirements effectively.
- The role involves designing and configuring software solutions, developing tools that enable clients to extract and interpret data from the system, and creating reporting solutions and dashboards that present information in a clear and meaningful way.
- Develop and deliver product training to ensure customers are confident in using the system and can maximise its capabilities.
- Responsibilities also include maintaining the ongoing administration and optimisation of software applications, including supporting updates, enhancements, and configuration changes.
- The role requires building and maintaining strong relationships with clients, partners, vendors, and internal teams while collaborating across departments such as sales, support, and development.
- Additional duties include responding to client feedback and queries, supporting customer health checks, providing client support, assisting with product testing, occasionally supporting sales and marketing activities such as product demonstrations, contributing to best practices and process improvement initiatives, and undertaking other duties as required to support the wider team.
- Education in Information Technology, Business, or a related field.
- Proven experience in software configuration, customisation, reporting, and user training.
- Experience using analytical data reporting tools.
- Experience working in a cross-functional team environment, collaborating with sales, support, and development teams.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities, with a proactive and solution-oriented mindset.
- A dynamic, well-spoken and patient individual who is dedicated to providing outstanding client service, with a keen eye for detail and the ability to thrive in a fast-paced, demanding environment.
- A proactive self-starter who is versatile and flexible across a range of tasks.
- Previous experience in the Police Professional Standards environment would be advantageous but is not essential.
- The successful applicant must pass the Police vetting process, which requires a minimum of 5 years continuous residency in the UK.
- The successful applicant must be based in the UK.
- Working hours are 9:00am – 5:30pm GMT.
- This is a fully remote position. Equipment including laptop and monitors will be provided.
- Occasional travel to client sites and team meetups will be required approximately at least twice a year.
Force Information Systems Limited (FIS) was formed in 1988 to develop solutions for the Police Service. Our team has extensive experience working on projects including HOLMES, Crime, Command and Control, Custody, Case Preparation, and Intelligence systems. Our staff bring deep domain expertise, with many team members having worked with FIS for over 20 years. Beyond policing, we have delivered projects including credit card fraud systems for major banks, intelligence systems for Royal Mail and various charities, and a range of bespoke software solutions tailored to specific business needs. FIS supplies software to 100% of police forces within Great Britain.
BenefitsHarris offers an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward of ÂŁ325. Other benefits included such as Private Medical, Death in Service, Discounts etc.
Supporting Your ApplicationOur recruitment process will comprise of an interview with the lead recruiter followed by a take home test. As an equal opportunities employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware of any adjustments or additional support we can provide you with before or on the day of an interview.
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfil your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!
- We empower our employees to make a difference
- We have an award winning culture
- We offer opportunity to learn
- We are financially strong and we are owned by the largest software company in Canada (CSI)
- We have fun!
Follow us on social media to learn more about our company values, culture and initiatives!
Harris is an Equal Opportunity/Affirmative Action Employer.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Product Consultant employer: MediSolution
Contact Detail:
MediSolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Product Consultant role and ask if they can refer you or share any leads.
✨Tip Number 2
Prepare for those interviews! Research common questions for Product Consultants and practice your answers. We recommend using the STAR method to structure your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you have experience with software configuration or data reporting tools, be ready to discuss specific examples. We want to hear how you've made an impact in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at FIS. Don’t miss out!
We think you need these skills to ace Product Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Consultant role. Highlight your experience in software configuration and client support, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s important to demonstrate your excellent communication abilities. Use clear and concise language in your application, and don’t shy away from sharing examples of how you’ve successfully communicated complex ideas in the past.
Highlight Problem-Solving Experience: We love proactive problem-solvers! In your application, share specific instances where you’ve tackled challenges or improved processes. This will show us that you have the analytical mindset we’re after for the Product Consultant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at MediSolution
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the software products you'll be consulting on. Familiarise yourself with their features, benefits, and common client queries. This will help you demonstrate your expertise and show that you're ready to provide valuable insights.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to software configuration or client support. Highlight your analytical abilities and how you've used them to improve processes or resolve issues. This will resonate well with the interviewers looking for a proactive mindset.
✨Practice Your Communication Skills
As a Product Consultant, you'll need to communicate complex information clearly. Practice explaining technical concepts in simple terms, as if you were training a client. This will not only boost your confidence but also demonstrate your ability to engage effectively with clients.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences and the company culture. Showing genuine interest in their work and the team dynamics can set you apart and highlight your interpersonal skills, which are crucial for this role.