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- Tasks: Lead complex ServiceNow projects and customise solutions to meet business needs.
- Company: Join Harris, a leader in mission-critical software solutions with a fun culture.
- Benefits: Enjoy a casual work environment, comprehensive benefits, and unique perks.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
- Qualifications: 12+ years of experience in ServiceNow development and ITIL processes required.
- Other info: Evening shifts available; great opportunities for professional growth and learning.
The predicted salary is between 48000 - 72000 £ per year.
Experience: total 12+ years of experience as ServiceNow Developer. Worked in ITSM, ITOM, CSM organizational structure. Experience in implementing the following Core ITIL Process modules: Incident, Problem, Change, Service Catalog and CMDB.
Prerequisite: ServiceNow Design and Development experience, ITIL knowledge, ServiceNow System Admin Certification, ServiceNow Certified Application Developer, written and verbal communication skills, experience of working in multi-domain structure in ServiceNow.
Responsibilities: Work on major and complex development projects/enhancements for ServiceNow. Customizing the tool as per business requirements. Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills, such as HTML, CSS, Angular JS. Release management: Create and use update sets to move customizations between ServiceNow instances, peer review codes. Design and maintain a highly available and recoverable environment. Design/manage ServiceNow architecture and Integrations. Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. Write technical documentation: functional specifications, development instructions, design documentations. Proactively keep ServiceNow certifications up to date. Mentor and share technical knowledge with service management team. You will be required to work with Project managers, Process owners and other stakeholders.
Qualification: Bachelor’s degree in Computer Science/IT or relevant work experience.
Shift: Evening shift - 5pm - 2am IST.
Principal Software Engineer employer: MediSolution
Contact Detail:
MediSolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Software Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Harris or have experience with ServiceNow. A friendly chat can open doors and give you insider info on the company culture and job expectations.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you're applying for a Principal Software Engineer role, be ready to discuss your experience with ITIL processes and ServiceNow customisations. Practice explaining complex concepts in simple terms – it shows you can communicate effectively!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've tackled challenges in past projects, especially related to ServiceNow. This will demonstrate your hands-on experience and ability to handle troubleshooting tickets.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to remind them of your fit for the role. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Principal Software Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your ServiceNow development experience and ITIL knowledge to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Principal Software Engineer role. Share your passion for ServiceNow and how your background aligns with our needs.
Showcase Your Communication Skills: Since written and verbal communication is key, ensure your application is clear and concise. We want to see that you can articulate complex ideas simply and effectively.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at MediSolution
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM, ITOM, and CSM. Be ready to discuss your experience with the core ITIL process modules like Incident, Problem, Change, and Service Catalog. This will show that you’re not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Development Skills
Prepare to talk about your hands-on experience with ServiceNow development. Bring examples of custom solutions you've implemented, such as client scripts or UI pages. Highlight your familiarity with APIs and integrations, as this is crucial for the role.
✨Communicate Clearly and Confidently
Since the job requires strong written and verbal communication skills, practice explaining complex technical concepts in simple terms. You might be asked to describe your approach to troubleshooting or how you mentor others, so be ready to articulate your thoughts clearly.
✨Understand the Company Culture
Research Harris and their work environment. They value a casual yet professional atmosphere, so think about how you can fit into that culture. Be prepared to discuss how you can contribute to their mission and what makes you excited about working there.
