At a Glance
- Tasks: Support healthcare operations by maintaining facilities and assisting the team.
- Company: Join Compass Group UK&I, a leader in healthcare services.
- Benefits: Part-time hours, career progression, and a supportive work environment.
- Why this job: Make a difference in healthcare while developing your skills.
- Qualifications: Experience in a similar role and strong communication skills.
- Other info: Embrace diversity and thrive in a culture that values individuality.
The predicted salary is between 10 - 13 £ per hour.
We're currently recruiting a dedicated Helpdesk Operator to help ensure the smooth running of operations in Healthcare on a part-time basis, contracted to 22 hours per week. As a Helpdesk Operator, you will use your skills to maintain a high standard of facility management with the wider facilities team. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Pattern: Weekends only
Responsibilities:
- Undertaking minor repairs and maintenance tasks
- Ensure the exterior of the site is clean, tidy and in reasonable state of repair, inclusive of general external maintenance tasks.
- Assist the facilities team with the control of contractors’ process, including ensuring contractors are signed in correctly, signed out, and that everyone is adhering to site policies and rules
- Responsible for opening and/or closing the building where required
- Represent Compass Group UK&I and maintain a positive brand image
- Comply with Health & Safety regulations
Qualifications:
- Have previous experience within a similar role
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Helpdesk Operator in Watford employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Operator in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Helpdesk Operator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Helpdesk Operators and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm shine through. Companies like Compass Group UK&I value individuality, so don’t be afraid to express what makes you unique.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to the fantastic work we do in healthcare.
We think you need these skills to ace Helpdesk Operator in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Helpdesk Operator role. Highlight any relevant experience you have in facility management or customer service, and don’t forget to mention your adaptability and communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your previous experiences make you a perfect fit. Keep it friendly and professional, just like us at StudySmarter!
Showcase Your Reliability: Since reliability is key for this position, be sure to include examples of how you've demonstrated exceptional timekeeping and dependability in past roles. We love seeing candidates who take initiative!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly. Plus, we can’t wait to see what you bring to the team!
How to prepare for a job interview at Medirest
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Helpdesk Operator. Familiarise yourself with tasks like minor repairs, maintenance, and contractor management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Helpdesk Operator, you'll need to communicate effectively with both the facilities team and contractors. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will demonstrate your ability to thrive in a collaborative environment.
✨Emphasise Adaptability
The job requires someone who can embrace changing priorities. Think of instances where you've had to adapt quickly to new situations or challenges. Sharing these experiences will highlight your flexibility and readiness to tackle whatever comes your way.
✨Demonstrate Reliability and Timekeeping
Being punctual and dependable is crucial for this role. Be prepared to discuss how you manage your time and ensure reliability in your work. Mention any systems or methods you use to stay organised, as this will reassure the interviewer of your commitment to excellence.