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- Tasks: Serve meals and support patients' dietary needs in a hospital setting.
- Company: Join Compass Group UK&I, a leader in catering services across 6,000 venues.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
- Other info: This role requires a DBS check, with costs covered by the employer.
The predicted salary is between 20000 - 28000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient\’s nutrition and hydration needs, you can make a real difference!
Here\’s an idea of what your shift pattern will be:
- Mon: Mornings
- Tues: Mornings
- Weds: Mornings
- Thurs: Mornings
- Fri: Mornings
- Sat:
- Sun:
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients\’ needs are met in a timely manner.
- Offer a great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Awareness of food & hygiene standards
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn\’t matter if you\’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1601/87712001/52745269/BU #SCOT #Medirest Signature
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Ward Hostess/Host employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarise yourself with the healthcare environment. Understanding the dynamics of a hospital setting and the importance of patient care will help you stand out during interviews. Show that you appreciate the challenges faced by patients and staff alike.
✨Tip Number 2
Demonstrate your customer service skills. Think of specific examples from past experiences where you went above and beyond for customers. This will highlight your passion for providing excellent service, which is crucial for a Ward Hostess/Host role.
✨Tip Number 3
Prepare to discuss dietary knowledge. Brush up on basic food hygiene standards and common dietary requirements. Being able to confidently answer questions about nutrition can set you apart from other candidates.
✨Tip Number 4
Show your flexibility and teamwork skills. Be ready to share examples of how you've successfully worked under pressure or collaborated with others in a team. This is essential in a fast-paced hospital environment where adaptability is key.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your passion for customer service and how you can contribute to patient care.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in a healthcare setting. Emphasise any customer service roles and skills that demonstrate your ability to work under pressure and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have gone the extra mile in previous roles and your willingness to learn and adapt.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a healthcare environment.
How to prepare for a job interview at Medirest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help someone, especially in a healthcare or hospitality setting.
✨Demonstrate Your Communication Skills
As a Ward Hostess/Host, you'll need to communicate effectively with patients and staff. Prepare to discuss how you've successfully interacted with diverse groups of people and handled any challenging conversations.
✨Highlight Your Teamwork Abilities
This role requires working closely with others, so be ready to talk about your experience in team settings. Share specific instances where you collaborated with colleagues to achieve a common goal, particularly under pressure.
✨Understand Food Hygiene Standards
Familiarise yourself with basic food hygiene and safety standards, as this is crucial in a hospital environment. You might be asked questions about these standards, so showing that you have done your homework will impress the interviewers.
