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- Tasks: Serve meals and support patients' dietary needs in a hospital setting.
- Company: Join Medirest, part of Compass Group, a leader in catering services across the UK.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: No prior experience needed; just a passion for customer service and a willingness to learn.
- Other info: This role requires a DBS check, with costs covered by the employer.
The predicted salary is between 22000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient\’s nutrition and hydration needs, you can make a real difference!
Here\’s an idea of what your shift patterns will be: 5 out of 7 days
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients\’ needs are met in a timely manner.
- Offer a great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Awareness of food & hygiene standards
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn\’t matter if you\’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2901/87731001/52787319/BU #Medirest Signature
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Ward Hostess/Host employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarise yourself with the healthcare environment. Understanding the basics of patient care and the importance of nutrition in a hospital setting can give you an edge during interviews. It shows your commitment to the role and your willingness to contribute positively to patient wellbeing.
✨Tip Number 2
Highlight your customer service skills. As a Ward Hostess/Host, you'll be interacting with patients and staff regularly. Be prepared to share examples of how you've provided excellent service in previous roles, even if they weren't in healthcare.
✨Tip Number 3
Demonstrate your ability to work under pressure. Think of situations where you've had to manage multiple tasks or deal with challenging circumstances. This will reassure us that you can handle the dynamic environment of a hospital.
✨Tip Number 4
Show your enthusiasm for learning. Since the role may require you to adapt quickly, express your eagerness to learn about dietary needs and food hygiene standards. This attitude can set you apart from other candidates.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your passion for customer service and how you can contribute to patient care.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in a healthcare setting. Emphasise any customer service roles and skills that demonstrate your ability to work under pressure and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've gone the extra mile in previous jobs and your willingness to learn and adapt.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a healthcare environment.
How to prepare for a job interview at Medirest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a warm and welcoming environment for patients.
✨Demonstrate Your Communication Skills
Since you'll be interacting with patients, visitors, and healthcare staff, it's crucial to showcase your communication skills. Practice clear and empathetic responses to potential questions about dietary needs or patient concerns to illustrate your ability to connect with others.
✨Highlight Your Teamwork Abilities
This position requires working closely with ward staff and other team members. Be prepared to discuss your experiences working in a team setting, focusing on how you contribute to a collaborative environment and support your colleagues.
✨Prepare for Questions About Food Hygiene Standards
Familiarise yourself with basic food hygiene standards and be ready to discuss them. Even if you haven't worked in a similar role before, showing that you understand the importance of food safety will demonstrate your commitment to maintaining high standards in the kitchen.
