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- Tasks: Join our Patient Dining team as a Ward Hostess/Host, providing meals and support to patients.
- Company: Be part of Compass Group UK&I, a leader in the healthcare catering industry.
- Benefits: Enjoy competitive pay, exclusive travel discounts, and wellness classes.
- Why this job: Make a real difference in patient care while growing your career in a supportive environment.
- Qualifications: No prior experience needed; just a passion for customer service and a willingness to learn.
- Other info: This role requires a Disclosure & Barring Service check, covered by the employer.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!, A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference!
Here’s an idea of what your shift patterns will be: 5 out of 7 days, * Provide menus, take orders from patients and support with all dietary and allergen queries.
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Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
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Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
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Liaise with ward staff to ensure patients’ needs are met in a timely manner.
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Offer a great customer service by always putting the patient first.
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Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
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Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
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Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
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It doesn’t matter if you’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
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This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Job Reference: com/0301/87738001/52568181/BU #Healthcare
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!, We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive Wow Points every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families.
Ward Hostess/Host employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help others, as this role is all about making a difference in patients' lives.
✨Tip Number 2
Familiarize yourself with common dietary needs and allergens. Being knowledgeable in this area will not only impress your interviewers but also demonstrate your commitment to patient care.
✨Tip Number 3
Prepare to discuss how you handle pressure and work in a team. This role requires flexibility and the ability to adapt quickly, so sharing relevant experiences can set you apart.
✨Tip Number 4
Express your willingness to learn and grow within the company. Highlighting your eagerness to take on new challenges will resonate well with the hiring team at Medirest.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your passion for customer service and how you can contribute to patient care.
Tailor Your CV: Customize your CV to emphasize relevant experience, skills, and qualities that align with the role. Focus on any previous customer service roles or experiences that demonstrate your ability to work under pressure and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the healthcare field. Mention specific examples of how you have gone the extra mile for customers or patients in the past.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Medirest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to meet someone's needs, especially in a healthcare or hospitality setting.
✨Demonstrate Effective Communication Skills
Since the role involves liaising with patients and healthcare staff, highlight your ability to communicate clearly and compassionately. Prepare to discuss how you would handle dietary queries or support patients who may be distressed.
✨Emphasize Teamwork and Flexibility
Talk about your experience working in teams and your willingness to adapt to changing situations. The interviewer will want to know that you can work well under pressure and collaborate effectively with others.
✨Prepare for Questions About Patient Care
Be ready to answer questions related to patient care and how you would create a welcoming environment. Think of scenarios where you made a positive impact on someone's experience, even if it was in a different context.
