At a Glance
- Tasks: Provide menus, take orders, and deliver meals to patients in a caring environment.
- Company: Join Medirest, part of Compass Group, a leader in catering services across the UK.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while working in a supportive team culture.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
- Other info: This role requires a DBS check, with costs covered by the employer.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: Variable shifts.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
It doesn’t matter if you’ve never worked as a Ward Host/Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarise yourself with the healthcare environment. Understanding the basics of patient care and the importance of nutrition in recovery can set you apart. This knowledge will help you communicate effectively with both patients and healthcare staff.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through networking or informal conversations, demonstrate your passion for helping others and your ability to create a welcoming atmosphere.
✨Tip Number 3
Be prepared to discuss how you handle pressure and work as part of a team. Think of examples from past experiences where you've successfully managed stressful situations or collaborated with others to achieve a common goal.
✨Tip Number 4
Research Medirest and their values. Understanding their commitment to patient care and the role of a Ward Hostess/Host will allow you to align your answers with their mission, showing that you're a great fit for their team.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your passion for customer service and how you can contribute to patient care.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in a healthcare setting. Emphasise any customer service roles or experiences that showcase your ability to communicate effectively and work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to join the Medirest Family and how your values align with their commitment to patient care.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a healthcare environment.
How to prepare for a job interview at Medirest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help someone, especially in a challenging situation.
✨Demonstrate Your Communication Skills
As a Ward Hostess/Host, effective communication is key. Prepare to discuss how you would interact with patients, visitors, and healthcare staff. Consider role-playing scenarios to showcase your ability to handle dietary queries or patient concerns.
✨Highlight Your Teamwork Abilities
This role requires working closely with others, so be ready to talk about your experience in team settings. Share specific instances where you collaborated successfully with colleagues to achieve a common goal.
✨Prepare for Questions on Food Hygiene Standards
Familiarise yourself with basic food hygiene standards and be prepared to discuss them during the interview. Showing that you understand the importance of these standards will demonstrate your commitment to patient safety and care.